Must Have Technical/Functional Skills
Human Capital Management Transformation
• Lead transformation and managed services engagements covering:
o Time & Attendance
o Payroll
o Technical Integration
o Leave & Absence Management
o Compliance Management
o Workforce and Sales Compensation Management
o Learning Management
o Workforce Productivity Optimization
• Drive business process harmonization and organizational change adoption.
Delivery Management
• Manage global onsite-offshore delivery teams.
• Coordinate functional, technical, integration, testing, data migration, and change management workstreams.
• Monitor project financials and resource utilization.
• Ensure quality assurance and adherence to delivery standards.
Roles & Responsibilities
Program Leadership
• Lead end-to-end HCM Management programs from strategy through deployment and stabilization.
• Own program scope, budget, timelines, risks, dependencies, and stakeholder communications.
• Establish and manage program governance structures, steering committees, and executive reviews.
• Drive alignment between business, HR, operations, payroll, finance, IT, and vendor teams.
Client Relationship Management
• Serve as primary point of contact for customer leadership.
• Build trusted advisor relationships with client executives.
• Manage escalations and lead resolution of critical delivery challenges.
• Ensure high levels of customer satisfaction and advocacy.
Generic Managerial Skills:
Program Management Expertise
• Large-scale global deployment experience.
• Agile and Waterfall delivery methodologies.
• Vendor and partner management.
• PMO and governance leadership.
• Budget and commercial management.
Salary Range: $150,000-$200,000 a year