Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Lead Product Manager – Ethernet Network owns the strategy, roadmap, delivery, go-to-market execution, and lifecycle performance of Lumen’s Ethernet network product. This role serves as the accountable business voice for the product within its Agile Release Train (ART), translating customer needs, market opportunities, product-line priorities, and network strategy into a clear, prioritized feature backlog that engineering teams can execute. The Lead Product Manager partners across architecture, engineering, operations, sales, marketing, finance, legal, and regulatory teams to evolve the Ethernet network, improve customer outcomes, and deliver sustainable revenue and margin growth. The role requires strong technical and commercial judgment, disciplined product leadership, and hands-on Agile Product Manager accountability within Lumen’s SAFe operating model. The Main Responsibilities • Own the Ethernet network product vision, strategy, roadmap, objectives, and key results across the full lifecycle—from concept and investment through launch, growth, optimization, and retirement. • Act as the voice of the customer by analyzing customer needs, market trends, competitive alternatives, sales insights, and operational data to define differentiated product capabilities and priorities. • Develop and maintain a 12–24 month product roadmap aligned with Lumen’s network evolution, business strategy, transformation priorities, and related product portfolios. • Own, maintain, and prioritize the product’s feature backlog, ensuring features have clear business outcomes, requirements, acceptance criteria, dependencies, and readiness for engineering execution. • Write and prioritize features in close partnership with Product Owners, System Architects, engineering teams, and other delivery partners; decompose higher-level capabilities and strategic direction into executable increments of value. • Represent the product in SAFe planning and delivery activities, including PI Planning, roadmap and vision reviews, backlog refinement, PO Sync, System Demos, and outcome reviews. • Track and manage product-level risks, assumptions, dependencies, impediments, and trade-offs in Jira, escalating decisions that require broader product-line or leadership alignment. • Partner with Technical Program Managers and delivery leaders to coordinate cross-team dependencies and maintain transparency on scope, sequencing, milestones, and delivery health. • Lead product-level business planning, including business cases, pricing inputs, investment and resource needs, revenue and margin opportunities, and ongoing measurement of ROI, KPIs, OKRs, and backlog health. • Coordinate go-to-market and launch readiness across engineering, network operations, marketing, sales, customer success, support, finance, legal, and regulatory stakeholders. • Enable sales and solution teams with clear positioning, customer benefits, competitive differentiation, roadmap guidance, and assessment of qualified feature or customization requests. • Maintain accurate, current product documentation and communications, and provide clear updates on strategy, roadmap, delivery progress, product performance, and decisions. • Build subject-matter expertise in Ethernet services, network capabilities, customer use cases, and the applicable competitive and regulatory environment. • Influence and align cross-functional teams without direct authority, using data, customer insight, and sound product judgment to drive decisions and accountability. What We Look For in a Candidate • Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent education and relevant experience. • Five or more years of experience in product management, technical product ownership, or a related discipline within telecommunications, networking, software, platform, or technology services. • Demonstrated end-to-end ownership of a product or major feature area, including strategy, roadmap development, requirements, delivery, launch, and performance management. • Experience translating customer and business needs into well-defined features, requirements, and acceptance criteria in partnership with engineering teams. • Working knowledge of Ethernet services and network technologies, with the technical aptitude to evaluate product, platform, API, operational, and architectural trade-offs. • Experience operating in an Agile or SAFe delivery environment, including backlog prioritization, PI Planning, and cross-functional delivery coordination. • Demonstrated ability to use customer insight, market analysis, financial data, and performance metrics to make product investment and prioritization decisions. • Experience developing business cases and supporting pricing, go-to-market, launch-readiness, and sales-enablement activities. • Strong written, verbal, presentation, and stakeholder-management skills, with the ability to communicate effectively with technical teams, business partners, and senior leaders. • Proven ability to lead through influence, manage competing priorities, resolve ambiguity, and deliver results in a fast-paced matrixed organization. • Hands-on proficiency with Jira and Microsoft Excel; familiarity with APIs, product analytics, and roadmap or portfolio-management tools is preferred. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $126,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $135,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $140,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: • Benefits • Bonus Structure What to Expect Next Requisition #: 344019 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: jobs.lumen.com Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: jobs.lumen.com Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Requirements

Must-haves

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
The Main Responsibilities
Own the Ethernet network product vision, strategy, roadmap, objectives, and key results across the full lifecycle—from concept and investment through launch, growth, optimization, and retirement.
Act as the voice of the customer by analyzing customer needs, market trends, competitive alternatives, sales insights, and operational data to define differentiated product capabilities and priorities.
Develop and maintain a 12–24 month product roadmap aligned with Lumen’s network evolution, business strategy, transformation priorities, and related product portfolios.
Own, maintain, and prioritize the product’s feature backlog, ensuring features have clear business outcomes, requirements, acceptance criteria, dependencies, and readiness for engineering execution.
Represent the product in SAFe planning and delivery activities, including PI Planning, roadmap and vision reviews, backlog refinement, PO Sync, System Demos, and outcome reviews.
Track and manage product-level risks, assumptions, dependencies, impediments, and trade-offs in Jira, escalating decisions that require broader product-line or leadership alignment.
Partner with Technical Program Managers and delivery leaders to coordinate cross-team dependencies and maintain transparency on scope, sequencing, milestones, and delivery health.
Lead product-level business planning, including business cases, pricing inputs, investment and resource needs, revenue and margin opportunities, and ongoing measurement of ROI, KPIs, OKRs, and backlog health.
Coordinate go-to-market and launch readiness across engineering, network operations, marketing, sales, customer success, support, finance, legal, and regulatory stakeholders.
Enable sales and solution teams with clear positioning, customer benefits, competitive differentiation, roadmap guidance, and assessment of qualified feature or customization requests.
Maintain accurate, current product documentation and communications, and provide clear updates on strategy, roadmap, delivery progress, product performance, and decisions.
Build subject-matter expertise in Ethernet services, network capabilities, customer use cases, and the applicable competitive and regulatory environment.
Influence and align cross-functional teams without direct authority, using data, customer insight, and sound product judgment to drive decisions and accountability.
What We Look For in a Candidate
Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent education and relevant experience.
Five or more years of experience in product management, technical product ownership, or a related discipline within telecommunications, networking, software, platform, or technology services.
Demonstrated end-to-end ownership of a product or major feature area, including strategy, roadmap development, requirements, delivery, launch, and performance management.
Experience translating customer and business needs into well-defined features, requirements, and acceptance criteria in partnership with engineering teams.
Working knowledge of Ethernet services and network technologies, with the technical aptitude to evaluate product, platform, API, operational, and architectural trade-offs.
Experience operating in an Agile or SAFe delivery environment, including backlog prioritization, PI Planning, and cross-functional delivery coordination.
Demonstrated ability to use customer insight, market analysis, financial data, and performance metrics to make product investment and prioritization decisions.

Nice-to-haves

Hands-on proficiency with Jira and Microsoft Excel; familiarity with APIs, product analytics, and roadmap or portfolio-management tools is preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigoagilejiraapi

Platform: eightfold
Effort: medium

Benefits

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