Job description

Pega CDH Developer Must Have Technical/Functional Skills • 8 to 10 years of overall IT experience with strong expertise in Pega Development. • Hands-on experience with Pega Customer Decision Hub (CDH) implementations. • Strong understanding of: o Next-Best-Action (NBA) o Decision Strategies o Adaptive Analytics o Engagement Policies o Customer Journey Management o Real-Time Decisioning • Experience with Pega integrations and enterprise application interfaces. • Strong knowledge of REST/SOAP APIs, service integrations, and troubleshooting. • Excellent debugging and problem-solving skills. • Strong communication and stakeholder management skills. • Experience creating technical and functional documentation. • Ability to work effectively in Agile delivery environments. Preferred Certifications: • Pega Certified Senior System Architect (CSSA) • Pega Customer Decision Hub Consultant Certification • Pega Lead System Architect (LSA) (preferred) Roles & Responsibilities • Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH). • Configure and maintain Next-Best-Action (NBA) strategies, arbitration, engagement policies, and adaptive models. • Develop and optimize decision strategies, interaction history, and customer journey orchestration capabilities. • Collaborate with business stakeholders, architects, and cross-functional teams to translate business requirements into scalable technical solutions. • Integrate Pega applications with enterprise systems using APIs, web services, and other integration technologies. • Perform application debugging, root cause analysis, and performance tuning to ensure optimal system performance. • Participate in code reviews and ensure adherence to Pega development best practices and enterprise standards. • Create and maintain technical design documents, implementation guides, and operational documentation. • Support production deployments, troubleshooting activities, and ongoing platform enhancements. Salary Range- $100,000-$120,000 a year #LI-OJ1

Requirements

Must-haves

Pega CDH Developer
Must Have Technical/Functional Skills
8 to 10 years of overall IT experience with strong expertise in Pega Development.
Hands-on experience with Pega Customer Decision Hub (CDH) implementations.
o Next-Best-Action (NBA)
o Decision Strategies
o Adaptive Analytics
o Engagement Policies
o Customer Journey Management
o Real-Time Decisioning
Experience with Pega integrations and enterprise application interfaces.
Strong knowledge of REST/SOAP APIs, service integrations, and troubleshooting.
Excellent debugging and problem-solving skills.
Strong communication and stakeholder management skills.
Experience creating technical and functional documentation.
Ability to work effectively in Agile delivery environments.
Pega Certified Senior System Architect (CSSA)
Pega Customer Decision Hub Consultant Certification
Roles & Responsibilities
Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH).
Configure and maintain Next-Best-Action (NBA) strategies, arbitration, engagement policies, and adaptive models.
Develop and optimize decision strategies, interaction history, and customer journey orchestration capabilities.
Collaborate with business stakeholders, architects, and cross-functional teams to translate business requirements into scalable technical solutions.

Nice-to-haves

Pega Lead System Architect (LSA) (preferred)

Application prep

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Keywords to mirror

restagile

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Effort: medium