Job description

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal custome rs - to achieve more through innovation, automation, and intelligent insights. The Role As a Managed Services Senior Security Analyst with Presidio, you will be responsible for supporting secure client environments to include active threat hunting, reporting, and consulting on current state of client environments. You will act as the first line of support for our in-house Security Analysts requiring additional expertise/oversight. This role will work closely with the Lead Security Analysts, Security Engineering, and other members of the Presidio Managed Services organization to ensure our services are being delivered to our client expectations. Travel Requirements: This is a remote role situated in the Continental US. Associated travel will be 5%. Job Responsibilities: Intra-Team Support and Escalation: • Provide regular feedback, mentorship, and development opportunities to team members. • Plan and execute long term strategies that benefit our clients and services • Serve as the Named Security Analyst for Presidio MDR Clients • Create and maintain good technical documentation Security Analysis & Detection: • Analyze security events and determine malicious activities. • Create comprehensive security write-ups which articulate security issues, analysis, and remediation techniques • Collaborate with other Sr. Security Analysts, Engineering team and Architecture team for creation and tuning of Security Use Cases across multiple platforms • Assist the Engineering Team in managing toolset access for the Analyst Team Operational Excellence: • Assist in developing and monitoring reliable metrics for security activities to identify trends and formulate action plans for continuous improvement. • Ensure adherence to Standard Operating Procedures, Quality Control procedures, and develop enhancements for alerting and operational tools. • Contribute to and enforce best practice policies; submit to Knowledge Base. • Engage in root cause analysis of critical events to refine preventative and reactive processes. • Stay updated on Cybersecurity trends, tools, standards, best practices, and news. • Generate comprehensive security write-ups detailing issues, analysis, and remediation strategies Required Skills and Professional Experience: • Bachelor's degree or the equivalent work experience and/or military experience • Overall 5+ years related IT experience which will include the following: • 2+ years of Analyst experience within enterprise level Case Management tools • 2+ years' experience of Analyst experience within enterprise level SIEM tools • 2+ years’ experience working in a Managed Service Provider or customer support function • Prior knowledge of common network-based services and common client/server applications • Excellent communication and interpersonal skills • Strong and demonstrated ability to define effective security processes. Ability to identify opportunities in current processes and take action to roll out necessary changes. • Strong and practical knowledge of industry adopted frameworks and methodologies (MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, etc.) • Experience developing technical documentation, including reports, dashboards, Standard Operating Procedures (SOP), and Knowledge Base articles • Previous experience with vulnerability scanning tools • Prior experience working in a SOAR platform • Ability to work in a dynamic 24/7/365 shift environment • Preferred experience working for a Managed Services Security Provider (MSSP) and/or Managed Detection and Response (MDR) provider Additional Desired Skills and Professional Experience: • Ability to collaborate within a technical team and mentor others • Passion for Cybersecurity. Continually learning new attack vectors, new threats, and security framework expertise. • We ideally seek one of the following security certifications: GIAC, SSCP, CISSP, CISM, or other security related certifications Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit presidio.com Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: eeoc.gov Presidio EEO Policy Statement is available here: presidio.com Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs. #LI-PH1

Requirements

Must-haves

Presidio, Where Teamwork and Innovation Shape the Future
This is a remote role situated in the Continental US. Associated travel will be 5%.
Provide regular feedback, mentorship, and development opportunities to team members.
Plan and execute long term strategies that benefit our clients and services
Serve as the Named Security Analyst for Presidio MDR Clients
Create and maintain good technical documentation
Analyze security events and determine malicious activities.
Create comprehensive security write-ups which articulate security issues, analysis, and remediation techniques
Collaborate with other Sr. Security Analysts, Engineering team and Architecture team for creation and tuning of Security Use Cases across multiple platforms
Assist the Engineering Team in managing toolset access for the Analyst Team
Assist in developing and monitoring reliable metrics for security activities to identify trends and formulate action plans for continuous improvement.
Ensure adherence to Standard Operating Procedures, Quality Control procedures, and develop enhancements for alerting and operational tools.
Contribute to and enforce best practice policies; submit to Knowledge Base.
Engage in root cause analysis of critical events to refine preventative and reactive processes.
Stay updated on Cybersecurity trends, tools, standards, best practices, and news.
Generate comprehensive security write-ups detailing issues, analysis, and remediation strategies
Bachelor's degree or the equivalent work experience and/or military experience
Overall 5+ years related IT experience which will include the following:
2+ years of Analyst experience within enterprise level Case Management tools
2+ years' experience of Analyst experience within enterprise level SIEM tools
2+ years’ experience working in a Managed Service Provider or customer support function
Prior knowledge of common network-based services and common client/server applications
Excellent communication and interpersonal skills

Nice-to-haves

Preferred experience working for a Managed Services Security Provider (MSSP) and/or Managed Detection and Response (MDR) provider

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: ukg
Effort: medium