Senior Product Manager, Privacy at Ford Motor Company

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. In this position... Within Integrated Services, our Digital Product Team leads the charge on creating innovative software for our customers. Through listening to customers, research, and a deep understanding of the market, this team leads the future on how Ford can differentiate its vehicles and create experiences customers love. We are looking for passionate product professionals who will continue to help us redefine the future of mobility. As a Senior Digital Product Manager at Ford, you will lead customer research and turn insights into action. You will lead defining new customer experiences that keep Ford ahead of the competition. The Digital Product team creates the customer-facing platforms that underpin all of Ford’s digital service offerings. This team comprises several sub-teams, including: the Account & Privacy team, which enables customers to set up and manage their accounts, profiles, preferred settings, privacy controls and our overall trust effort, which creates the platform that allows customers to discover and purchase Ford's digital services. This position is hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates. What you'll do... • Define the strategic vision for your product areas, including the product roadmap and launch/roll-out strategy. • Translate our customers’ needs into clearly defined technical requirements backed by data and comprehensive industry knowledge. • Engage closely with engineering, design, and go-to-market teams to make decisions that balance timing, cost, features, and performance while staying true to the product strategy and vision. • Measure our success and improve our products using principled methods and metrics; conduct product experiments, user interviews and other validation techniques to gather customer feedback and product insights. • Create artifacts (PRDs, PRFAQs, Strategy Documents) to guide product development work. • Find innovative ways to accelerate our development, reduce risk, and improve the overall product experience. • Seamlessly manage escalations across stakeholders and influence appropriately. You'll have... • Bachelors or equivalent combination of relevant education and experience. • 5+ years of Technical product work with privacy and trust experience • 6+ years of product management experience in the technology industry. • Proven ability to effectively utilize Jira for agile project management, including sprint planning, issue tracking, and reporting. • Domain knowledge across integrated hardware/software products, autonomy, or consumer-facing digital products. The ideal candidate will have a strong understanding of the building and scaling trust effort across platforms. • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational and analytical skills. • A deep passion for your customers, their needs, and for building/shipping products to meet these needs. • Successful product launch experience in a matrix organization and demonstrated ability to manage multiple products in production and their backlogs. • Strong leadership and communication skills to manage stakeholders across the organization, including strong documentation skills. • Strong data analysis skills. • Familiarity with Agile Software Methodologies (Scrum, eXtreme, Programming, Kanban). • Curiosity around new technologies and a strong desire for continued learning. • Proficiency in Microsoft Office Suite. Even better, you may have... • Advanced Degree in Computer Science, Engineering, or Business preferred. • 10+ years of full-time professional experience. • Embedded software expertise. • Experience using Figma for collaborative design workflows, including version control and feedback integration. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is leadership level 6 and ranges from $132,800-$250,800. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: fordcareers.co Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates. #LI-Hybrid #LI-Remote #LI-LS1

Requirements

Must-haves

In this position...
As a Senior Digital Product Manager at Ford, you will lead customer research and turn insights into action. You will lead defining new customer experiences that keep Ford ahead of the competition.
This position is hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates.
What you'll do...
Define the strategic vision for your product areas, including the product roadmap and launch/roll-out strategy.
Translate our customers’ needs into clearly defined technical requirements backed by data and comprehensive industry knowledge.
Engage closely with engineering, design, and go-to-market teams to make decisions that balance timing, cost, features, and performance while staying true to the product strategy and vision.
Measure our success and improve our products using principled methods and metrics; conduct product experiments, user interviews and other validation techniques to gather customer feedback and product insights.
Create artifacts (PRDs, PRFAQs, Strategy Documents) to guide product development work.
Find innovative ways to accelerate our development, reduce risk, and improve the overall product experience.
Seamlessly manage escalations across stakeholders and influence appropriately.
You'll have...
Bachelors or equivalent combination of relevant education and experience.
5+ years of Technical product work with privacy and trust experience
6+ years of product management experience in the technology industry.
Proven ability to effectively utilize Jira for agile project management, including sprint planning, issue tracking, and reporting.
A deep passion for your customers, their needs, and for building/shipping products to meet these needs.
Successful product launch experience in a matrix organization and demonstrated ability to manage multiple products in production and their backlogs.
Strong leadership and communication skills to manage stakeholders across the organization, including strong documentation skills.
Strong data analysis skills.
Familiarity with Agile Software Methodologies (Scrum, eXtreme, Programming, Kanban).
Curiosity around new technologies and a strong desire for continued learning.
Proficiency in Microsoft Office Suite.

Nice-to-haves

Advanced Degree in Computer Science, Engineering, or Business preferred.

Application prep

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Keywords to mirror

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Platform: eightfold
Effort: medium

Benefits

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Dental

Vision

Paid Time Off

Parental Leave