Job description

Position Overview: The Wealth Management Production Management Site Reliability Engineer position is a highly visible/critical role, which will be a team member of technical SMEs managing the stability and optimization of the Wealth Management systems. Scope includes but not limited to, the day-to-day support of the organization's technology related outages, collaboration on technology projects focused on stability, optimization, business impact analysis, and associated risk-related methodologies. This role will be responsible for overall stability of the Wealth Management Investment Management application platforms, participation on key optimization initiatives, and collaboration with multiple technical teams within . Additionally, partner with WM business units, various levels of management and staff to collect, analyze and make recommendations on optimizing the platform. This position will mainly perform DevOps/SRE role in Java, Unix & SQL technologies technology. Responsibilities include: • Incident Management -Create and manage necessary process involving incidents • Partner with Ops Control to ensure IT and/or End User communications are handled appropriately • Engage with the development team throughout the life cycle to support Application build for Reliability • Develop software to automate manual operational work • Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles • Responsible for the availability, performance, change (CP) management, monitoring, and capacity management of their services • Troubleshoot priority incidents, conduct blameless post-mortems, and ensure permanent closure of the incidents • Analyze patterns of production incidents, develop permanent remediation plans, and implement automation to prevent future incidents from occurring through software engineering • Manage process related functions around large-scale events such as disaster recovery. Communicate closely with impacted groups to ensure all events are properly managed. Primary Skills / Must have: • Site Reliability Engineer (SRE) in which 80% will be support [React/Protect], 10% will be in Dev Ops[Enable] space. • Proven track record supporting large scale multi-tiered cloud-based applications. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Hands on experience with Java, Angular, Spring, DB2, Unix scripting and experienced in scheduler tools such as TWS, autosys • L2-L3 Production Support, debugging skills, problem solving • Experience working in an Agile Development environment • Proven ability to understand and troubleshoot complex problems under pressure • Excellent communication skills (both written and oral), listening skills, influencing and negotiation skills • Experience with performance troubleshooting and remediation • Experience with observability tools such as Splunk, Kibana, Grafana, Prometheus • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices. Secondary Skills / Desired skills • Having good expertise on Linux and shell scripting. Need to be very comfortable with Linux • Grafana/Kibana dashboarding experience • Good problem-solving skills • Good communicator • Good understanding of brokerage business • Jobs (controlM/CBSS/CRON) experience • Bachelor's/master's degree in computer science, Information Systems or related field

Requirements

Must-haves

Incident Management -Create and manage necessary process involving incidents
Partner with Ops Control to ensure IT and/or End User communications are handled appropriately
Engage with the development team throughout the life cycle to support Application build for Reliability
Develop software to automate manual operational work
Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles
Responsible for the availability, performance, change (CP) management, monitoring, and capacity management of their services
Troubleshoot priority incidents, conduct blameless post-mortems, and ensure permanent closure of the incidents
Analyze patterns of production incidents, develop permanent remediation plans, and implement automation to prevent future incidents from occurring through software engineering
Manage process related functions around large-scale events such as disaster recovery. Communicate closely with impacted groups to ensure all events are properly managed.
Site Reliability Engineer (SRE) in which 80% will be support [React/Protect], 10% will be in Dev Ops[Enable] space.
Proven track record supporting large scale multi-tiered cloud-based applications.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Hands on experience with Java, Angular, Spring, DB2, Unix scripting and experienced in scheduler tools such as TWS, autosys
L2-L3 Production Support, debugging skills, problem solving
Experience working in an Agile Development environment
Proven ability to understand and troubleshoot complex problems under pressure
Excellent communication skills (both written and oral), listening skills, influencing and negotiation skills
Experience with performance troubleshooting and remediation
Experience with observability tools such as Splunk, Kibana, Grafana, Prometheus
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
Secondary Skills / Desired skills
Having good expertise on Linux and shell scripting. Need to be very comfortable with Linux
Grafana/Kibana dashboarding experience
Good problem-solving skills

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

javasqlreactangularagileci/cd

Platform: jobdiva
Effort: medium