Job description

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. YOUR ROLE The Senior Associate, Payer Growth Strategy and Operations will be a key member of our Payer Growth team, providing operational, analytical, and project support across our commercial activities. As Thyme Care continues to grow its payer partnerships and pipeline, this role will help the team manage an increasing volume and complexity of opportunities while maintaining strong visibility, coordination, and execution across the commercial process. This is a highly execution-oriented individual contributor role for someone who is organized, analytical, detail-oriented, and eager to work across a broad range of growth priorities. You will support Payer Growth leadership and team members across pipeline management, complex payer accounts, CRM and reporting, account planning, proposals and RFPs, and contracting, while also contributing to growth strategy, partnership development, and other strategic projects as priorities evolve. The role will work cross-functionally with teams including Marketing, Finance, Legal, Operations, and Clinical, providing broad exposure to how Thyme Care identifies, develops, structures, and advances complex health plan partnerships. You will have the opportunity to build a deep understanding of Thyme Care’s business and the payer landscape while becoming a high-leverage operational and analytical resource for both the team’s day-to-day execution and its highest-priority growth initiatives. WHAT YOU’LL DO BUILD THE OPERATING FOUNDATION FOR PAYER GROWTH - Own and continuously improve the team’s commercial operating infrastructure, including CRM tools, dashboards, trackers, documentation, and recurring operating rhythms. - Simplify processes and workflows so the team can manage lead flow, active opportunities, late-stage deals, and expansion opportunities with clear ownership and visibility. - Maintain accurate, actionable information and surface key milestones, risks, and follow-up items for team and leadership reviews. SUPPORT PRIORITY PAYER ACCOUNTS AND PARTNERSHIPS - Help develop and execute account plans by organizing objectives, open opportunities, key initiatives, and next steps for priority payer relationships. - Build stakeholder maps that capture decision-makers, influencers, relationships, and engagement history across complex payer organizations. - Research payer strategies, executives, market dynamics, and business priorities, and prepare meeting briefs, account summaries, presentations, and executive materials. - Support existing partnerships and expansion initiatives that require coordination across internal teams and external stakeholders. COORDINATE PROPOSALS CONTRACTING AND SALES ENABLEMENT - Support RFIs, RFPs, proposals, presentations, diligence requests, and other payer-facing materials from initial planning through submission. - Coordinate inputs, owners, timelines, open questions, and approvals across complex commercial and contracting processes. - Maintain reusable proposal responses, case studies, proof points, templates, and other commercial content, and identify ways to make recurring work more efficient. ADVANCE GROWTH STRATEGY AND SPECIAL PROJECTS - Conduct quantitative and qualitative analyses to inform new partnerships, market expansion, account prioritization, and other growth decisions. - Research health plans, market segments, competitors, industry trends, and potential partners, then translate findings into clear recommendations and materials for internal decision-making. - Turn strategic priorities into structured workplans, analyses, and deliverables; coordinate execution across the relevant stakeholders; and take on special projects as team and business priorities evolve. STRENGTHEN CROSS-FUNCTIONAL COORDINATION - Prepare recurring pipeline, account, and partnership updates for Payer Growth leadership and other senior stakeholders. - Serve as a central point of coordination between Payer Growth and teams across the organization, including Marketing, Enrollment, Finance, Legal, Operations, Clinical, and Analytics. - Help establish effective processes for routing, tracking, and following up on payer leads from conferences, campaigns, inbound interest, and other channels. WHAT YOU’VE DONE - Built relevant experience in growth strategy, sales or revenue operations, consulting, healthcare, or another environment that required strong analytical and project-management skills. The scope of prior experience may align with either the Associate or Senior Associate level. - Supported complex business development, sales, account-management, or partnership work involving multiple stakeholders and parallel workstreams. - Used a CRM and related reporting tools to maintain reliable data, track opportunities, and improve visibility for a commercial team. - Created clear analyses, presentations, meeting materials, or written deliverables for senior leaders or external audiences. - Managed detailed, deadline-driven projects such as proposals, diligence processes, contracts, or other cross-functional deliverables. - Worked comfortably with both quantitative and qualitative information and turned research or data into practical recommendations. WHAT LEADS TO SUCCESS You create order from complexity. You can take an ambiguous priority, define the work, and keep owners, decisions, and deadlines moving. You are highly organized and attentive to detail. Others can rely on the information, trackers, and materials you maintain. You balance execution with judgment. You are willing to handle the day-to-day work while also spotting patterns and recommending better ways to operate. You communicate clearly. You can synthesize a large amount of information into concise updates, thoughtful analyses, and polished materials for different audiences. You build. strong working relationships across functions and follow through consistently, especially when a deliverable depends on several contributors. You are curious. About healthcare and motivated to develop a deep understanding of payer organizations, value-based care, and Thyme Care’s business. You adapt. Quickly as priorities change and are comfortable contributing across a wide range of growth initiatives. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $126,000-$140,000. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud thymecare.com, and always confirm that communications are coming from an official Thyme Care email.

Requirements

Must-haves

Own and continuously improve the team’s commercial operating infrastructure, including CRM tools, dashboards, trackers, documentation, and recurring operating rhythms.
Simplify processes and workflows so the team can manage lead flow, active opportunities, late-stage deals, and expansion opportunities with clear ownership and visibility.
Maintain accurate, actionable information and surface key milestones, risks, and follow-up items for team and leadership reviews.
Help develop and execute account plans by organizing objectives, open opportunities, key initiatives, and next steps for priority payer relationships.
Build stakeholder maps that capture decision-makers, influencers, relationships, and engagement history across complex payer organizations.
Research payer strategies, executives, market dynamics, and business priorities, and prepare meeting briefs, account summaries, presentations, and executive materials.
Support existing partnerships and expansion initiatives that require coordination across internal teams and external stakeholders.
COORDINATE PROPOSALS CONTRACTING AND SALES ENABLEMENT
Support RFIs, RFPs, proposals, presentations, diligence requests, and other payer-facing materials from initial planning through submission.
Coordinate inputs, owners, timelines, open questions, and approvals across complex commercial and contracting processes.
Maintain reusable proposal responses, case studies, proof points, templates, and other commercial content, and identify ways to make recurring work more efficient.
Conduct quantitative and qualitative analyses to inform new partnerships, market expansion, account prioritization, and other growth decisions.
Research health plans, market segments, competitors, industry trends, and potential partners, then translate findings into clear recommendations and materials for internal decision-making.
Turn strategic priorities into structured workplans, analyses, and deliverables; coordinate execution across the relevant stakeholders; and take on special projects as team and business priorities evolve.
Prepare recurring pipeline, account, and partnership updates for Payer Growth leadership and other senior stakeholders.
Serve as a central point of coordination between Payer Growth and teams across the organization, including Marketing, Enrollment, Finance, Legal, Operations, Clinical, and Analytics.
Help establish effective processes for routing, tracking, and following up on payer leads from conferences, campaigns, inbound interest, and other channels.
Supported complex business development, sales, account-management, or partnership work involving multiple stakeholders and parallel workstreams.
Used a CRM and related reporting tools to maintain reliable data, track opportunities, and improve visibility for a commercial team.
Created clear analyses, presentations, meeting materials, or written deliverables for senior leaders or external audiences.
Managed detailed, deadline-driven projects such as proposals, diligence processes, contracts, or other cross-functional deliverables.
Worked comfortably with both quantitative and qualitative information and turned research or data into practical recommendations.
You create order from complexity. You can take an ambiguous priority, define the work, and keep owners, decisions, and deadlines moving.
You are highly organized and attentive to detail. Others can rely on the information, trackers, and materials you maintain.

Nice-to-haves

None flagged.

Application prep

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Platform: ashby
Effort: quick

Benefits

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