Senior Sales Operations Analyst at BILL

Job description

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. We're looking for a Senior Sales Operations Analyst to join our Revenue Operations team. This is a hands-on, execution-focused individual-contributor role for someone who thrives on operating within our sales systems and keeping day-to-day GTM operations running smoothly. You'll own operational workflows end-to-end, work on problems of diverse scope, and exercise strong judgment in selecting the best approach to a solution. This role is a great fit for a self-starter who thrives in an autonomous environment. Your day-to-day is operational execution within our sales stack — administering and improving tooling, safeguarding data quality, and running the processes that keep Sales moving. You'll also produce the analysis that supports operational decision-making and the presentations that keep Sales leadership informed. What you'll do Own operational workflows end-to-end for a defined business area — reporting, data governance, and process execution — with limited oversight. Operate and improve GTM tooling. Serve as a hands-on administrator for tools in the sales stack (Salesforce, LeanData, Outreach, and more) — configuring, maintaining, and enhancing them; partner with BizTech on larger enhancements and enforce CRM data governance and process adherence. Build reporting and dashboards. Create and maintain the reports, dashboards, and KPI views Sales relies on across pipeline, conversion, bookings, and attainment; ensure data quality standards and clear documentation. Create analysis to support decision-making. Extract, reconcile, and analyze operational data across CRM and connected systems; turn it into clear, actionable recommendations that support operational decisions. Build presentations for Sales leadership. Package findings and operational updates into clear, executive-ready presentations for Sales leadership. Execute and improve processes. Identify patterns and improvement opportunities, recommend changes, and implement more efficient, scalable ways of working within our systems. Partner cross-functionally. Work closely with Sales Leadership, Marketing, Strategy, Data, Pricing, and BizTech — and directly with leadership — to keep initiatives aligned and on track. What you'll bring 3–5 years in revenue, sales, or business operations, with proven ownership of operational workflows and the ability to work independently. Salesforce experience — hands-on building reports, dashboards, list views, workflows, and administration; strong understanding of CRM data governance and hygiene. Process design — demonstrated ability to design, document, and improve scalable operational processes. Cross-functional partnership — track record of working effectively with cross-functional partners and leadership across Sales, Marketing, Finance, and BizTech. Analytical and data-driven — structured problem solver who turns operational data into clear, actionable recommendations. Reporting and presentations — strong reporting skills (advanced Excel/Sheets) and the ability to build polished presentations for Sales leadership. LeanData — experience with lead-to-account matching and routing. Outreach — experience with sales engagement / sales automation platforms. Sales stack fluency — familiarity with the broader tools in a modern sales stack (e.g., CPQ, sales intelligence, forecasting, and enablement platforms). Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $112,700 — $135,300 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $101,500 — $121,800 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $95,800 — $115,000 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site , LinkedIn Life , or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Requirements

Must-haves

Innovate with purpose
Own operational workflows end-to-end for a defined business area — reporting, data governance, and process execution — with limited oversight.
Build reporting and dashboards. Create and maintain the reports, dashboards, and KPI views Sales relies on across pipeline, conversion, bookings, and attainment; ensure data quality standards and clear documentation.
Create analysis to support decision-making. Extract, reconcile, and analyze operational data across CRM and connected systems; turn it into clear, actionable recommendations that support operational decisions.
Build presentations for Sales leadership. Package findings and operational updates into clear, executive-ready presentations for Sales leadership.
Execute and improve processes. Identify patterns and improvement opportunities, recommend changes, and implement more efficient, scalable ways of working within our systems.
Partner cross-functionally. Work closely with Sales Leadership, Marketing, Strategy, Data, Pricing, and BizTech — and directly with leadership — to keep initiatives aligned and on track.
3–5 years in revenue, sales, or business operations, with proven ownership of operational workflows and the ability to work independently.
Salesforce experience — hands-on building reports, dashboards, list views, workflows, and administration; strong understanding of CRM data governance and hygiene.
Process design — demonstrated ability to design, document, and improve scalable operational processes.
Cross-functional partnership — track record of working effectively with cross-functional partners and leadership across Sales, Marketing, Finance, and BizTech.
Analytical and data-driven — structured problem solver who turns operational data into clear, actionable recommendations.
Reporting and presentations — strong reporting skills (advanced Excel/Sheets) and the ability to build polished presentations for Sales leadership.
LeanData — experience with lead-to-account matching and routing.
Outreach — experience with sales engagement / sales automation platforms.
Sales stack fluency — familiarity with the broader tools in a modern sales stack (e.g., CPQ, sales intelligence, forecasting, and enablement platforms).
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness