People Operations Manager, Systems & Technology at CloudFit Software

Job description

The People Operations Manager, Systems & Technology, is the operational owner of CloudFit’s people technology ecosystem and provides critical payroll continuity support. This role is responsible for Workday administration, HR systems optimization, people analytics, process automation, employee lifecycle transactions, data governance, and payroll backup capability. We’re looking for a motivated self-starter who can take ownership, work independently, and thrive with minimal day-to-day direction. The position partners across People Operations, Employee Experience, Finance, and Technology to support scalable, compliant, and efficient people processes. What You'll Own People Technology & Workday • Serve as the primary functional administrator for Workday and accountable owner of the operational system of record. • Own workflow design, governance, testing, release readiness, configuration, security coordination, integrations, enhancements, and vendor support. • Troubleshoot issues and maintain system documentation, access maps, SOPs, and escalation paths. Payroll Continuity & Operational Controls • Maintain proficiency as the designated payroll backup through periodic parallel processing or testing. • Support payroll validation, configuration, issue resolution, controls, audits, business-continuity documentation, and escalation procedures. • Maintain accurate records, audit trails, process controls, and compliance documentation while safeguarding sensitive data. People Data, Analytics & Governance • Build recurring and ad hoc workforce reports, dashboards, and operational metrics. • Monitor data integrity, complete audits, maintain governance standards, and translate data into clear leadership insights. Employee Lifecycle, Automation & Improvement • Design, configure, and administer employee lifecycle business processes, including onboarding workflows, performance review processes, hire-to-worker setup, job and manager changes, compensation changes, transfers, promotions, and offboarding. • Implement practical automation opportunities, including AI-enabled workflows, to improve accuracy, service delivery, and capacity. • Lead process mapping, documentation, and cross-functional systems improvements while providing day-to-day technical support. • Support the ownership and ongoing improvement of SharePoint and the employee intranet as part of CloudFit’s broader people technology ecosystem. What Success Looks Like During the first 6 months, you will: • Establish clear ownership of Workday administration, documentation, access maps, support channels, and priority improvements. • Demonstrate payroll backup readiness through documented procedures, training, and successful parallel processing or testing. • Assess critical processes and establish current SOPs, controls, audit trails, and escalation paths. • Standardize priority workforce reporting and begin implementing high-value automation opportunities. During months 6 through 18, you will: • Improve the reliability and scalability of Workday workflows, integrations, releases, and employee lifecycle transactions. • Deliver dependable dashboards and operational metrics that support leadership decisions and data-quality management. • Implement practical automations that reduce repetitive work and improve accuracy and responsiveness. • Sustain tested payroll continuity, current procedures, and resilient controls across critical people processes. Longer term , this role will help People Operations operate with greater accuracy, resilience, and scalability through well-governed systems, reliable data, and thoughtful automation.  What We're Looking For • Five or more years of HRIS, people systems, payroll, or People Operations experience, with a background centered on technical systems ownership.  • Hands-on experience administering Workday, including building reports and configuring employee lifecycle processes such as onboarding workflows and performance reviews. • Proven ability to independently lead and own Workday implementations, upgrades, integrations, and business process changes. • Experience supporting payroll processing, validation, controls, and issue resolution.  • Strong reporting, data analysis, testing, troubleshooting, and documentation skills.  • Demonstrated initiative, practical judgment, and clear communication, with the ability to set priorities, work independently, and deliver with minimal day-to-day direction.  • Ability to manage sensitive data and maintain strong operational controls.  Preferred: Experience configuring benefits and open enrollment, carrier integrations, ATS configuration, and broader Workday optimization efforts. SharePoint or intranet administration experience is also a plus. Key Partners People Operations, Employee Experience, Finance, Technology, Payroll & Compliance, leadership stakeholders, and relevant HR technology vendors. The salary range for this role is $95,000 - $130,000 + benefits & perks. Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Final salary will be commensurate with the candidate’s final level and location. Also, the range represents salary only and does not include our total rewards package. Current Federal Security Clearance or ability to obtain (US Citizenship required)   *CloudFit participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. Don’t meet every single requirement? Studies show that women and people of color often hesitate to apply for jobs unless they meet every qualification listed. At CloudFit, we’re committed to creating a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might be the perfect fit for this position—or another one on our team. CloudFit Benefits & Perks:   • CloudFit benefits are designed with wellness in mind, to support what matters the most:  • Physical Health: Medical, dental, vision insurance, & voluntary health options for you and your family!  • Mental Health: Talkspace, Calm, virtual therapy, counseling • Financial Wellness: 401(k), HSA, FSAs, Personal Financial Advisors   • 3 Weeks of PTO, 15 Paid Company Holidays, 8 Giving Back Hours  • Wellness Program: reimbursement, gym discounts, health fairs, & more! • Recognition Program: Earn & give recognition, annual awards, celebrations  Career development for employees at every level is a priority at CloudFit.  • Certification Reimbursement  • User Friendly Career Development Tools & Resources  Check out CloudFit Candidate Portal for more information on roles, benefits, internships, and more!   About This Opportunity This role may be part of our proactive hiring process. While an immediate opening may not be available, we’re interviewing candidates to build relationships and identify strong fits for future opportunities as roles open. Curious to learn more? Check out our Careers page to discover our hiring process and what life at CloudFit is like. About CloudFit CloudFit Software provides customers the ability to quickly iterate on the development of Cloud Solutions while optimizing security, networking, operations, and monitoring through an engineering mindset. At CloudFit, we instrument solutions that attempt to reduce the human element by applying automation and engineering to every aspect of a solution's lifecycle. CloudFit focuses on delivering managed scenarios that meet customer business needs. This allows us to provide core operational outcomes while integrating back with the customer’s existing operations teams.  Please be aware many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.   CloudFit is committed to providing reasonable accommodations and support in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need accommodation, please contact the Talent Acquisition team at careers@cloudfitsoftware.com.   CloudFit is an equal opportunities employer and welcomes applications from all sections of society, including veterans, and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Requirements

Must-haves

What You'll Own
People Technology & Workday
Serve as the primary functional administrator for Workday and accountable owner of the operational system of record.
Own workflow design, governance, testing, release readiness, configuration, security coordination, integrations, enhancements, and vendor support.
Troubleshoot issues and maintain system documentation, access maps, SOPs, and escalation paths.
Payroll Continuity & Operational Controls
Maintain proficiency as the designated payroll backup through periodic parallel processing or testing.
Support payroll validation, configuration, issue resolution, controls, audits, business-continuity documentation, and escalation procedures.
Maintain accurate records, audit trails, process controls, and compliance documentation while safeguarding sensitive data.
People Data, Analytics & Governance
Build recurring and ad hoc workforce reports, dashboards, and operational metrics.
Monitor data integrity, complete audits, maintain governance standards, and translate data into clear leadership insights.
Employee Lifecycle, Automation & Improvement
Implement practical automation opportunities, including AI-enabled workflows, to improve accuracy, service delivery, and capacity.
Lead process mapping, documentation, and cross-functional systems improvements while providing day-to-day technical support.
Support the ownership and ongoing improvement of SharePoint and the employee intranet as part of CloudFit’s broader people technology ecosystem.
What Success Looks Like
Establish clear ownership of Workday administration, documentation, access maps, support channels, and priority improvements.
Demonstrate payroll backup readiness through documented procedures, training, and successful parallel processing or testing.
Assess critical processes and establish current SOPs, controls, audit trails, and escalation paths.
Standardize priority workforce reporting and begin implementing high-value automation opportunities.
Improve the reliability and scalability of Workday workflows, integrations, releases, and employee lifecycle transactions.
Deliver dependable dashboards and operational metrics that support leadership decisions and data-quality management.

Nice-to-haves

Preferred: Experience configuring benefits and open enrollment, carrier integrations, ATS configuration, and broader Workday optimization efforts. SharePoint or intranet administration experience is also a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: jazzhr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Wellness