Job description

About Big Human: Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle Fully remote team with regular company retreats and quarterly coworking events Values: supportive, grounded, passionate, forward-thinking, and accountable About the Role: Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials. You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences Agency experience is required Key Responsibilities: Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA Plan and facilitate design workshops, client reviews, user research, and user testing sessions Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction Articulate and defend design decisions clearly to clients and internal stakeholders Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency Qualifications: 8+ years of product design experience, with agency experience required A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context Experience designing mobile apps, web products, and marketing websites Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders Expert-level Figma proficiency and working knowledge of Adobe Creative Suite Comfortable in a fast-paced environment with tight deadlines and a willingness to ask questions in times of uncertainty Nice to Have: Branding or art direction experience Illustration or craft-making experience Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.) Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools Curiosity about internet culture, design trends, and emerging technology Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms) Compensation & Benefits: Salary : $150,000 - $158,000 Benefits: Medical: Up to $950/month company contribution (~$11,400/year) Dental: 100% of premiums covered (~$700/year) Vision: 100% of premiums covered (~$100/year) 401(k) with 3% salary match Home internet reimbursement: $900/year Home office upgrade stipend: $960/year Shared experience fund: $960/year Coworking stipend: $960/year Education stipend: $1,500/year 10–16 weeks parental leave 14 paid holidays + generous vacation time Summer Fridays Donation matching Yearly team retreat + quarterly coworking events Details Location: Technically Remote (work timezone: EST hours), but may require client visits on the East Coast Work Authorization: For US applicants: US citizens or Green Card Holders only For Canadian applicants: Canadian citizens based on the East Coast & working EST timezone are welcome to apply

Requirements

Must-haves

Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization
You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s
You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences
Agency experience is required
Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA
Plan and facilitate design workshops, client reviews, user research, and user testing sessions
Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed
Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices
Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction
Articulate and defend design decisions clearly to clients and internal stakeholders
Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment
Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency
8+ years of product design experience, with agency experience required
A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy
Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context
Experience designing mobile apps, web products, and marketing websites
Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders
Expert-level Figma proficiency and working knowledge of Adobe Creative Suite

Nice-to-haves

Branding or art direction experience
Illustration or craft-making experience
Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.)
Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools
Curiosity about internet culture, design trends, and emerging technology
Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms)

Application prep

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Keywords to mirror

design systemsfigma

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave