Job description

Big Happy is looking for an Account Manager to build and grow relationships with some of our most important brand and agency partners. Reporting to a Senior Account Manager, this role sits at the center of our client experience and ensures campaigns launch smoothly, perform strongly, and ultimately turn into long-term partnerships. As the primary post-sale lead for your accounts, you will guide campaigns from kickoff through reporting while partnering closely with internal teams to drive revenue and repeat business. You will combine strong client instincts, attention to detail, and a solutions-first mindset to help clients get the most from Big Happy's platform. A white-glove approach to service, paired with close coordination across teams, is central to succeeding in this role. The ideal candidate thrives in a fast-moving environment, enjoys building meaningful relationships, and takes pride in delivering thoughtful work that drives client success.

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Platform: pinpoint
Effort: medium