Principal Product Manager, Person Data and AI Evaluations at ZoomInfo Technologies

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast. Principal Product Manager, Person Data and AI Evaluations ZoomInfo | Product | Core Data About ZoomInfo ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute, you'll make things happen, fast. The Opportunity ZoomInfo's Core Data team builds and maintains the person and company data that powers the Go-To- Market Intelligence Platform: hundreds of millions of contact records, resolved to the right person at the right company, kept accurate, and delivered to more than 35,000 customers. That data has always been produced by deterministic pipelines: take many competing sources, weight them, decay them, and select a winner per attribute. That model is being replaced. Core Data is moving to an inference-default operating model, where an agent reads the full body of evidence for a record, applies our business policy, proposes the answer, and a deterministic verification layer decides whether it lands. Selection logic goes away; verification and evaluation are what remain. The product manager's job changes with it. Instead of writing requirements for hand-built selection rules, you run the evaluation engine that decides whether the agent's output is good enough to publish, and you make it better every week. We are hiring a Principal Product Manager to own Person Data outcomes end to end and to build the AI evaluation discipline that the whole Core Data team will run on. You inherit a live portfolio: person data quality (removing bogus or outdated executive contacts, unlinking contacts from the wrong company, title classification, email deliverability), person coverage and extraction, and the privacy roadmap for person data. You will carry that portfolio through the pivot from rule-based selection to agent-adjudicated records, and you will define how we know the new system is right. This is a role for someone who has shipped data pipelines and entity resolution at scale and who is already using AI every day to make data systems better. You should be as comfortable reading a golden set and an eval report as you are writing a roadmap, and you should be excited that our product managers commit code and work alongside agents as a normal part of the job. What You'll Do Own Person Data end to end. Set the strategy, roadmap, and monthly priorities for ZoomInfo's contact data: accuracy, coverage, freshness, and compliance. Own the outcomes and the metrics that prove them, from cleaning up bogus executive contacts and verifying employment through leadership extraction and person location. Partner with the Person Data product manager already on the team and with Privacy, Trust and Identity engineering to deliver the roadmap. Build and run the AI evaluation engine . Define what "correct" means for each attribute the agent emits. Curate golden sets and trap records with our research team, stand up LLM-as-judge gates, set the confidence thresholds that route a record to auto-accept, auto-reject, or human adjudication, and track precision, recall, and drift in production. Every model or prompt change to the person pipeline ships through the gate you own. Drive the pivot from rules to agents . Move person attributes, one at a time, from deterministic selection to inference over full evidence. Write the policy clauses the agent follows, the grading guides research uses to score it, and the acceptance rules the pipeline enforces. Decide the order, prove each step in shadow mode against the gold set, and retire the legacy logic when the numbers say it is safe. Bring AI into the pipeline without tanking the data . Introduce models where they earn their place and keep classical tooling where it wins: normalization, string similarity, registry lookups, deterministic rules. Reason explicitly about cost per row, latency, determinism, and auditability. Know when a bigger model is the wrong answer. Treat entity resolution as the hard core. Person-to-company matching, wrong-company links, duplicate people, and identity across sources are the problems that make or break contact data. Bring a clear mental model for canonical identity, match confidence, and the cost asymmetry between a false merge and a missed match. Own the privacy roadmap for person data. Own the privacy roadmap for person data — suppression, opt- out, and notification — with Legal and Privacy. Build with the team, hands on . Prototype adjudication agents, evals, and analysis in code with the AI engineer and data science. Commit to the shared repository. Use Claude and agentic tooling daily to inspect results, tune prompts, and verify output so that no single absence blocks an iteration cycle. Drive cross-functional execution and communicate strategically. Act as the hub between Person Data engineering, Match, Research, Data Science, Web Data acquisition, Privacy, and the application teams that consume contact data. Represent the roadmap and its rationale clearly to product and data leadership, and write the release notes and customer-facing narrative with Product Marketing. What You'll Bring 8+ years of product management experience, with meaningful time owning data products or data platforms at scale Hands-on experience with data pipelines, ideally incremental or streaming rather than batch rebuilds, and a working understanding of how records move from ingestion through processing to a served dataset Direct experience with entity resolution, record linkage, or matching systems: canonical IDs, match confidence, survivorship rules, and the trade-offs between precision and recall Demonstrated, current use of AI to improve data systems, not just AI as a feature: you have brought an LLM into a production data process and can describe how you kept accuracy from degrading Experience designing evaluations for model output: golden sets, precision and recall, LLM-as-judge, human-in-the-loop routing, and production drift monitoring Comfort working in code: you can read a pipeline, write a prompt and a validator, run an analysis in SQL or Python, and commit alongside engineers Experience partnering closely with engineering and data science on complex, data-intensive systems, and a track record of influencing technical direction without formal authority Strong bias for action and a demonstrated ability to drive focus and finish work in a fast-moving, ambiguous, and frequently chaotic environment Excellent written and verbal communication with the ability to move between technical depth and executive narrative. Preferred Experience with contact, person, or identity data, or with B2B company data Familiarity with privacy regulation as it applies to published personal data (GDPR, CCPA, DNC, and international notification regimes) Experience with Claude or comparable frontier models, agent frameworks, and eval harnesses Background at an AI research lab or an AI-native data company Who You Are AI-native, not AI-curious. You use AI tools every day and you have opinions about where inference beats hand-built logic and where it does not. You would rather over-index on AI fluency and learn our data than the reverse. An entity-resolution thinker . You see a data quality problem and immediately ask which entity it is about, what the canonical form is, and what evidence would settle it. An evaluator by instinct. You do not ship a model change without a gold set, a threshold, and a plan for what happens at ten times the volume. "We'll A/B test it" is not an eval plan. A builder . You prototype, you read code, you commit. You are comfortable being the person who inspects agent output at nine in the morning and tunes the prompt by ten. Tenacious . ZoomInfo is fast, distributed, and messy. Many teams touch person data. You go find the people you need, you drive to a decision, and you keep the team focused on the few things that matter while everything else flies past. One team. Honest, has the team's back, celebrates wins and losses together. The Environment You report to the Senior Manager of Product for Core Data and sit inside the Core and Global Data organization under the Chief Data Officer. Your day-to-day partners are Person Data engineering, the Match team, the Research organization that produces golden records, Data Science, and the AI engineer building the shared model-and-eval platform. Expect interesting problems: when is a "Vice President" an executive and when is it a mid-level title? How do you unlink wrong-company contacts at scale without losing the right ones? How do you prove an agent is more accurate than the rules it replaces, and how do you keep proving it after launch? Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $151,900 — $238,700 USD About us: ZoomInfo (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence. Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, ZoomInfo delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Requirements

Must-haves

Principal Product Manager, Person Data and AI Evaluations
ZoomInfo | Product | Core Data
ZoomInfo's Core Data team builds and maintains the person and company data that powers the Go-To-
Market Intelligence Platform: hundreds of millions of contact records, resolved to the right person at the right
company, kept accurate, and delivered to more than 35,000 customers.
That data has always been produced by deterministic pipelines: take many competing sources, weight them,
decay them, and select a winner per attribute. That model is being replaced. Core Data is moving to an
inference-default operating model, where an agent reads the full body of evidence for a record, applies our
business policy, proposes the answer, and a deterministic verification layer decides whether it lands.
Selection logic goes away; verification and evaluation are what remain. The product manager's job changes
with it. Instead of writing requirements for hand-built selection rules, you run the evaluation engine that
decides whether the agent's output is good enough to publish, and you make it better every week.
We are hiring a Principal Product Manager to own Person Data outcomes end to end and to build the AI
evaluation discipline that the whole Core Data team will run on. You inherit a live portfolio: person data
quality (removing bogus or outdated executive contacts, unlinking contacts from the wrong company, title
classification, email deliverability), person coverage and extraction, and the privacy roadmap for person data.
You will carry that portfolio through the pivot from rule-based selection to agent-adjudicated records, and
you will define how we know the new system is right.
This is a role for someone who has shipped data pipelines and entity resolution at scale and who is already
using AI every day to make data systems better. You should be as comfortable reading a golden set and an
eval report as you are writing a roadmap, and you should be excited that our product managers commit code

Nice-to-haves

Experience with contact, person, or identity data, or with B2B company data
Familiarity with privacy regulation as it applies to published personal data (GDPR, CCPA, DNC, and
international notification regimes)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigollmsqlpython

Platform: greenhouse
Effort: quick