Job description

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Supports enterprise security operations by leveraging Global Security Operations Center (GSOC) platforms, applications, and data to detect, assess, document, and communicate security incidents and risk. This role focuses on situational awareness, threat and incident analysis, report development, and intelligence operations. Monitors GSOC systems, assesses routine to moderately complex security events, documents incidents, and escalates issues according to established procedures. • Monitor and operate GSOC applications and platforms including incident management, communications tools, intelligence feeds, and travel risk platforms • Maintain continuous situational awareness through dashboards, alerts, intelligence reporting, and automated notifications • Correlate and analyze data across multiple systems to assess incidents, threats, and operational risk • Conduct initial threat, risk, and impact assessments and determine severity and escalation requirements • Monitor executive travel and key events through threat intelligence and open-source analysis • Produce analytical incident reports, intelligence summaries, notifications, and shift handover documentation • Communicate timely and accurate information to leadership and cross-functional stakeholders • Analyze trends and metrics to support risk mitigation, reporting, and continuous improvement initiatives • 4+ years of experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environment • Ability to follow established procedures, assess information, and escalate issues appropriately • Strong attention to detail, communication skills, and documentation accuracy • Ability to remain calm, professional, and organized in a fast-paced or high-pressure environment • Ability to multitask across multiple systems, dashboards, and communication channels • Ability to work rotating shifts, including nights, weekends, holidays, and during emergency or high-impact events Desired Qualifications • Bachelor’s degree in Criminal Justice, Security Management, Intelligence Studies / Intelligence Analysis, Emergency Management, Homeland Security, Risk Management • Experience monitoring, documenting, or responding to physical security, emergency, operational, or customer-facing incidents • Familiarity with physical security systems such as alarms, CCTV, access control, ATM monitoring, or incident management platforms • Relevant security, emergency management, FEMA ICS, or physical security training • Experience using GSOC technologies such as Alert Media, International SOS, Flock Safety, video management, access control, and incident management platforms Additional Information Hours: • Monday - Friday, 6 AM - 6PM or 6PM-6AM CST - on rotation Location: • 820 Follin Lane, Vienna, VA 22180 • 5510 Heritage Oaks Drive, Pensacola, FL 32526 Supports enterprise security operations by leveraging Global Security Operations Center (GSOC) platforms, applications, and data to detect, assess, document, and communicate security incidents and risk. This role focuses on situational awareness, threat and incident analysis, report development, and intelligence operations. Monitors GSOC systems, assesses routine to moderately complex security events, documents incidents, and escalates issues according to established procedures.

Requirements

Must-haves

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Monitor and operate GSOC applications and platforms including incident management, communications tools, intelligence feeds, and travel risk platforms
Maintain continuous situational awareness through dashboards, alerts, intelligence reporting, and automated notifications
Correlate and analyze data across multiple systems to assess incidents, threats, and operational risk
Conduct initial threat, risk, and impact assessments and determine severity and escalation requirements
Monitor executive travel and key events through threat intelligence and open-source analysis
Produce analytical incident reports, intelligence summaries, notifications, and shift handover documentation
Communicate timely and accurate information to leadership and cross-functional stakeholders
Analyze trends and metrics to support risk mitigation, reporting, and continuous improvement initiatives
4+ years of experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environment
Ability to follow established procedures, assess information, and escalate issues appropriately
Strong attention to detail, communication skills, and documentation accuracy
Ability to remain calm, professional, and organized in a fast-paced or high-pressure environment
Ability to multitask across multiple systems, dashboards, and communication channels
Ability to work rotating shifts, including nights, weekends, holidays, and during emergency or high-impact events
Monday - Friday, 6 AM - 6PM or 6PM-6AM CST - on rotation
820 Follin Lane, Vienna, VA 22180
5510 Heritage Oaks Drive, Pensacola, FL 32526

Nice-to-haves

Bachelor’s degree in Criminal Justice, Security Management, Intelligence Studies / Intelligence Analysis, Emergency Management, Homeland Security, Risk Management
Experience monitoring, documenting, or responding to physical security, emergency, operational, or customer-facing incidents
Familiarity with physical security systems such as alarms, CCTV, access control, ATM monitoring, or incident management platforms
Relevant security, emergency management, FEMA ICS, or physical security training
Experience using GSOC technologies such as Alert Media, International SOS, Flock Safety, video management, access control, and incident management platforms
Additional Information

Application prep

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Platform: oracle-cloud
Effort: medium