Job description

• Top tier manufacting firm • Seeks a Customer Support Specialist About Our Client A company within the industrial and manufacturing sector. Job Description • Respond to customer inquiries and resolve technical issues promptly. • Provide detailed troubleshooting support and guidance for technology-related concerns. • Document customer interactions and resolutions accurately for future reference. • Collaborate with internal teams to escalate and resolve complex issues. • Assist with the configuration and setup of technical systems as needed. • Maintain up-to-date knowledge of company technology offerings and updates. • Deliver excellent customer service to ensure client satisfaction. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant A successful Technology Customer Support should have: • Experience with providing technical support in a professional setting. • Strong problem-solving skills and attention to detail. • Excellent communication and interpersonal abilities. • Basic knowledge of technology systems and troubleshooting techniques. • Ability to work independently and manage multiple tasks effectively. What's on Offer • Hourly pay ranging from $32.00 to $35.00. • Temporary role offering valuable industry experience. Interested? Apply today.

Requirements

Must-haves

Top tier manufacting firm
Seeks a Customer Support Specialist
Respond to customer inquiries and resolve technical issues promptly.
Provide detailed troubleshooting support and guidance for technology-related concerns.
Document customer interactions and resolutions accurately for future reference.
Collaborate with internal teams to escalate and resolve complex issues.
Assist with the configuration and setup of technical systems as needed.
Maintain up-to-date knowledge of company technology offerings and updates.
Deliver excellent customer service to ensure client satisfaction.
The Successful Applicant
A successful Technology Customer Support should have: • Experience with providing technical support in a professional setting.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal abilities.
Basic knowledge of technology systems and troubleshooting techniques.
Ability to work independently and manage multiple tasks effectively.
What's on Offer
Hourly pay ranging from $32.00 to $35.00.
Temporary role offering valuable industry experience.
Interested? Apply today.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: careers-page
Effort: medium