Job description

All Countries Australia Brazil Canada Chile China Colombia Denmark Finland France Germany Hong Kong Hungary India Indonesia Israel Italy Japan Korea Luxembourg Malaysia Mexico Pakistan Panama Peru Philippines Poland Remote Saudi Arabia Serbia Singapore South Africa South Korea Spain Sri Lanka Switzerland Taiwan Thailand United Arab Emirates United Kingdom United States Vietnam Distance Exact 10 miles 15 miles 25 miles 50 miles 65 miles 100 miles 500 miles Advanced Search &nbsp Search All Jobs Job Details Information Technology UX Researcher II Alabang, Posted: 10/15/2026 Job Description Job ID#: 65179 Job Category: Information Technology Position Type: Full Time Remaining Positions: 1 Details: Role purpose Support IT GFS Enterprise Service Management with user research, communication and enablement activities. The role combines approximately 50% UX research and 50% communication work. The split can change depending on current priorities. What will you do? • Conduct user interviews and usability tests using prepared scripts and templates. • Organize research sessions and document user feedback. • Summarize key findings and improvement opportunities. • Create newsletters, SharePoint content and product communications. • Develop training materials, presentations and quick guides. • Support adoption activities for ESM products and services. Job Requirements Details: What do you need to succeed? • Experience in UX research, communications, marketing or a similar field. • Strong written and spoken English. • Good facilitation, writing and presentation skills. • Confident use of Microsoft 365, PowerPoint and SharePoint. • Structured, reliable and comfortable working with different stakeholders. • Experience with IT services or ServiceNow is helpful but not required. • Shift flexibility and schedule adherence are required for this position. #LI-LD1, #LI-HYBRID Pay Range: Based on Experience Already have an account? Log in here © Stefanini Group | PRIVACY POLICY

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Information Technology
UX Researcher II Alabang, Posted: 10/15/2026
Information Technology
Role purpose
What will you do?
Conduct user interviews and usability tests using prepared scripts and templates.
Organize research sessions and document user feedback.
Summarize key findings and improvement opportunities.
Create newsletters, SharePoint content and product communications.
Develop training materials, presentations and quick guides.
Support adoption activities for ESM products and services.
Job Requirements
What do you need to succeed?
Experience in UX research, communications, marketing or a similar field.

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