Support Center - Irving
We are seeking a highly organized and detail-oriented Product Development Coordinator to join our fast-paced Product Development team. This role is essential in providing critical administrative and logistical support across various stages of the product lifecycle. The Coordinator will be responsible for managing samples, ensuring accuracy in packaging data, and assisting with key finalization processes, contributing directly to the smooth and efficient execution of our product initiatives.
Key Responsibilities
Sample Management:
• Coordinate the tracking, receipt, unpacking, and organized storage of all product samples (e.g., development samples, packaging proofs, production samples).
• Manage the timely shipping and delivery of samples to internal teams, external partners, and vendors as required.
• Maintain accurate records of all incoming and outgoing samples.
Packaging Coordination:
• Initiate packaging projects within packaging systems (e.g., Capture/Opal, or similar internal databases).
• Partner with Michaels Global Sourcing Offices or US managed vendors to ensure data entry accuracy and completion within packaging systems (e.g., Capture/Opal, or similar internal databases).
• Support the team in reviewing final packaging proofs for accuracy, consistency, and adherence to specifications.
• Assist with the timely release of approved packaging files for production.
Finalization & Planogram (POG) Walk Support:
• Provide comprehensive support during product finalization stages, including organizing necessary documentation and samples.
• Assist with the setup and execution of Planogram (POG) walks or similar merchandising review sessions as needed.
PD Operation & Administrative Support:
• Perform other administrative and coordination duties as assigned to support the overall efficiency of the Product Development team.
• Assist with meeting scheduling, material preparation, and general office tasks as required.
Required Qualifications
• High school diploma or equivalent.
• 0-2 years of experience in an administrative, coordination, or support role, preferably within a product-focused environment.
• Exceptional organizational skills and a strong attention to detail.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, capable of working collaboratively within a team.
• Proactive attitude with a willingness to learn and take initiative.
Preferred Qualifications
• Bachelor's degree in a related field.
• Familiarity with product development processes or consumer goods industry.
• Experience with data entry in inventory or product management systems.
• Basic understanding of packaging components or retail merchandising.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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