Job Summary
Entry level sales role that conducts warm calls from inbound leads to qualify new accounts for the PartsTech aftermarket parts ordering platform. Also prospects through CRM to re-engage previous customers.
This is a Hybrid role working four 10-hour workdays (hours capped at 40 hours per week). The work schedule is 1 day remote (Monday or Friday) and 3 days onsite (Tues.-Thurs.). Work hours are 7:30am-5:30pm CST. Candidates must live within commuting distance to our office in Bee Cave, TX to be considered for this role.
Work Schedule
Work schedule is capped at 40 hours per week. Work weeks consist of 4 ten-hour days per week working one day remote from home and hybrid 3 days in office. Some weeks may require working a full 5 days at 8 hours per day (depending on business needs).
Key Responsibilities
Engages inbound accounts to qualify and convert to daily users via outbound phone calls.
Maintains active engagement with leads and existing repair shop users via phone calls, texts, and email using the phone system and Salesforce CRM (Customer Relationship Management) system.
Builds and maintains expert knowledge of the PartsTech software system in order to conduct product demos via phone and screen sharing.
Provides consistent follow-up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Onboarding Account Executive team via internal processes.
Works on cold/warm calling, clean speech, overcoming objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities.
Creates, builds and updates pipelines and activity reports in Salesforce CRM.
Enters, organizes and updates vital information on users in our phone system, Salesforce CRM or other tools.
Education
Requires a high school diploma, GED, or equivalent.
Experience
At least 6 months of experience in an inside sales role with demonstrable success placing cold calls to generate and qualify leads.
Must also be able to demonstrate the following skills and abilities:
Excellent verbal and written communication skills
Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
Ability to learn about products and services and describe/explain them in a way that resonates with a potential customer.
Able to effectively employ structured selling methods.
Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
Can work independently and in a self-motivated manner.
Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.