Product Analyst – Enterprise CMS (Digital Commerce Focus)
Work Arrangement
Remote (EST and CST time zones only)
Compensation
Base salary: $100,000 – $120,000 (total compensation)
Additional Requirements
• U.S. Citizen or Green Card holder
• Strong communication and stakeholder management skills
Company Summary
We are a digital engineering and transformation partner helping enterprise organizations modernize their digital experience and commerce ecosystems. Our teams work at the intersection of product, platform, and engineering to deliver scalable, customer-centric solutions across complex environments. We specialize in enterprise CMS, digital commerce platforms, and experience-driven transformation initiatives for large-scale organizations.
Position Summary
We are seeking a Senior Product Analyst with deep, hands-on CMS experience to support a large-scale digital commerce initiative. This role requires a strong blend of product analysis, content platform ownership, and retail digital experience expertise . The ideal candidate has worked directly within enterprise CMS environments , owns content models and workflows , and partners closely with product, engineering, and marketing teams to deliver scalable digital experiences.
Ideal Candidate Profile
• Hands-on CMS practitioner , not a generalist BA
• Experience working directly in retail / digital commerce environments
• Strong ownership of content structures and CMS capabilities
• Able to operate at the intersection of product, platform, and engineering
• Comfortable driving clarity in complex, cross-functional environment
Key Responsibilities
CMS Product Ownership (Core Focus)
• Own and drive CMS-related product requirements across a digital commerce ecosystem
• Define and maintain content models, templates, taxonomies, and metadata structures
• Design and optimize publishing workflows and content lifecycle processes
• Support CMS implementation, migration, or enhancement initiatives within enterprise environments
• Ensure CMS capabilities align with multi-brand, multi-channel digital strategies
Product & Business Analysis
• Translate business needs into detailed functional requirements, user stories, and acceptance criteria
• Lead requirements gathering sessions, stakeholder workshops, and discovery efforts
• Drive backlog refinement, prioritization, and feature definition in Agile environments
• Perform current-state and future-state analysis to identify platform and process improvements
Digital Commerce & Platform Integration
• Work within retail / ecommerce digital ecosystems , supporting customer-facing platforms
• Partner with engineering teams on API integrations and platform architecture alignment
• Ensure CMS integrates effectively with commerce platforms, personalization tools, and analytics systems
Cross-Functional Collaboration
• Act as the bridge between business, product, marketing, UX, and engineering teams
• Align stakeholders on requirements, priorities, and delivery outcomes
• Clearly communicate product decisions, tradeoffs, and recommendations
Delivery & Execution
• Support end-to-end product delivery lifecycle , ensuring alignment between requirements and implementation
• Maintain high-quality documentation, workflows, and requirement traceability
• Contribute to CMS roadmap planning and capability evolution
Required Qualifications
• 8+ years of experience as a Product Analyst / Business Analyst in digital product environments
• Strong hands-on experience with enterprise CMS platforms (not just exposure)
• Demonstrated experience in retail, ecommerce, or digital commerce environments
• Deep understanding of:
• Content modeling
• Taxonomy and metadata
• Templates and structured content
• Publishing workflows and content lifecycle
• Proven experience writing:
• User stories
• Functional requirements
• Acceptance criteria
• Experience working with:
• API-driven architectures and integrations
• Agile / Scrum methodologies
• Tools such as Jira and Confluence
• Strong stakeholder management and communication skills
Preferred Qualifications
• Experience with AEM, Optimizely, Sitecore, or similar enterprise CMS platforms
• Background supporting CMS migrations or large-scale implementations
• Experience in multi-brand, multi-site digital environments
• Familiarity with:
• Digital merchandising
• Personalization tools
• Marketing technology stacks
• Consulting or client-facing experience in complex enterprise environments