Account Manager

What the role needs

• Client Management
• Collaborating closely with cross-functional teams to develop and implement marketing strategies and campaigns, providing guidance and insights to ensure alignment with client goals and objectives.
• Serving as a point of client contact for the agency, building trust and ensuring satisfaction by collaborating with clients and internal agency teams on key projects and campaigns.
• Client Marketing
• Driving account growth by identifying new opportunities and delivering measurable results aligned with client business goals.
• Assisting in the development and execution of marketing campaigns including digital, print, and social media initiatives.
• Providing clients with regular updates on project status and campaign performance.
• Client Communication
• Helping translate client feedback into actionable next steps for cross-functional teams.
• Scheduling internal and client meetings, including documenting, and sending action items to ensure projects stay on schedule and on budget.
• Drafting and reviewing client-facing materials, such as reports, presentations, and campaign updates.
• Helping manage budgets and timelines to ensure projects stay on track and within scope, including monthly invoicing.

From the employer

The Account Manager plays a key role in building and maintaining client relationships while supporting the planning, execution, and delivery of integrated marketing and advertising campaigns. Acting as a liaison between clients and cross-functional agency teams, this position ensures that campaigns are strategically aligned with client objectives and goals. Key Responsibilities: Client Management Collaborating closely with cross-functional teams to develop and implement marketing strategies and campaigns, providing guidance and insights to ensure alignment with client goals and objectives. Serving as a point of client contact for the agency, building trust and ensuring satisfaction by collaborating with clients and internal agency teams on key projects and campaigns. Client Marketing Driving account growth by identifying new opportunities and delivering measurable results aligned with client business goals. Assisting in the development and execution of marketing campaigns including digital, print, and social media initiatives. Providing clients with regular updates on project status and campaign performance. Client Communication Helping translate client feedback into actionable next steps for cross-functional teams. Scheduling internal and client meetings, including documenting, and sending action items to ensure projects stay on schedule and on budget. Drafting and reviewing client-facing materials, such as reports, presentations, and campaign updates. Helping manage budgets and timelines to ensure projects stay on track and within scope, including monthly invoicing. Staying informed about client industries, competitors, and market trends to offer actionable insights and strategic recommendations. Additional responsibilities and supporting tasks as needed. Required Skills/Abilities: Demonstrated success in building client relationships, managing expectations, and delivering value-added marketing solutions. Leverage a deep understanding of industry-specific practices and trends to tailor marketing strategies to meet the unique needs of clients. Excellent organizational skills with the ability to manage multiple clients/projects and prioritize tasks effectively. Detail-oriented with a proactive approach to problem-solving and project execution. Solid understanding of digital marketing channels, including social media, SEO, search, and email marketing, as well as traditional advertising disciplines. Strong written and verbal communication skills, with the ability to build positive relationships with clients and internal teams. Can effectively present recommended strategies and marketing communication plans. Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment. Strong leadership skills to guide internal and client teams through projects. Proficient in Microsoft Office Suite. Experience using project management software (Asana preferred). Education and Experience: Bachelor’s degree in marketing, advertising, communications, or related field, or equivalent experience. 5-7 years of experience in account management, marketing, or a related role, preferably within an agency setting. Experience in retail, grocery, food and beverage, or CPG preferred. Experience using project management software (Asana preferred). Other Requirements: Occasional travel will be required for client meetings, conferences, professional training, or team collaboration sessions.