Cybersecurity Field Engineer

What the role needs

• Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort
• Analyze and solve engineering problems associated with our cybersecurity systems
• Assist in carrying out complex engineering assignments under the direction of more senior field engineers
• Develop and maintain good customer relationships with a focus on delivering total customer satisfaction
• Participate in the writing, review, and revision of field related and/or operational procedures
• Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation
• Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services
• Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent combination of education and experience
• 0-2+ years of relevant experience
• Be able to travel up to 80% of the time
• Strong communication and customer service skills
• Legal authorization to work in the United States without sponsorship now or in the future

From the employer

If you are a Cybersecurity professional looking for an opportunity to grow your career, Emerson’s Power and Water Solutions team would like to hear from you! Based at our headquarters office in Cranberry Twp, PA, as a Cybersecurity Field Engineer, you’ll play a crucial role in helping protect critical infrastructure in the power and water industries. In this position, you will perform a variety of cybersecurity engineering functions related to the installation, service, and maintenance of Emerson’s cybersecurity products. In This Role, Your Responsibilities Will Be: • Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort • Analyze and solve engineering problems associated with our cybersecurity systems • Assist in carrying out complex engineering assignments under the direction of more senior field engineers • Develop and maintain good customer relationships with a focus on delivering total customer satisfaction • Participate in the writing, review, and revision of field related and/or operational procedures • Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation • Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services Who You Are: You understand the importance and interdependence of internal customer relationships, you scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance and you know to prepare for unexpected outcomes and try different solutions. For This Role, You Will Need: • Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent combination of education and experience • 0-2+ years of relevant experience • Be able to travel up to 80% of the time • Strong communication and customer service skills • Legal authorization to work in the United States without sponsorship now or in the future Preferred Qualifications That Set You Apart: • 5+ years of relevant experience • CCNA, GICSP or equivalent certification • Experience working in the industrial control system industry (ICS) • Exposure to cybersecurity principles or related coursework Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We champion an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. #LI-MH2 If you are a Cybersecurity professional looking for an opportunity to grow your career, Emerson’s Power and Water Solutions team would like to hear from you! Based at our headquarters office in Cranberry Twp, PA, as a Cybersecurity Field Engineer, you’ll play a crucial role in helping protect critical infrastructure in the power and water industries. In this position, you will perform a variety of cybersecurity engineering functions related to the installation, service, and maintenance of Emerson’s cybersecurity products.