Technical Business Analyst – CI/CD, Kafka & Cloud Platforms

What the role needs

• In This Role, You Will
• Collaborate with product owners and cross-functional teams to define requirements and user stories that support CI/CD-enabled product delivery and cloud-native platforms.
• Analyze software delivery processes and identify opportunities to improve automation, reliability, and operational efficiency using GitHub Actions, Terraform, and modern DevOps practices.
• Define business and technical requirements for event-driven architectures leveraging Confluent Kafka and Amazon MSK (AMS for Apache Kafka).
• Partner with engineering, operations, and security teams to ensure delivery pipelines, infrastructure, and messaging platforms align with governance, compliance, and scalability requirements.
• Perform gap analysis, support testing strategies, and drive continuous improvement initiatives that enhance platform stability, service availability, and business value.
• What You Need to Have to Be Considered
• Experience as a Business Analyst supporting technology-driven initiatives with strong exposure to Agile methodologies, CI/CD practices, and software delivery lifecycles.
• Hands-on experience gathering requirements, creating user stories, defining acceptance criteria, and supporting product delivery teams.
• Strong knowledge of GitHub Actions, CI/CD workflows, Terraform, and Infrastructure as Code concepts.
• Experience with Confluent Kafka, event-driven architectures, messaging platforms, or related data streaming technologies.
• Excellent analytical, communication, stakeholder management, and problem-solving skills, with the ability to work effectively across business and technical teams.

From the employer

About the Role As a Business Analyst, you will make an impact by translating complex business and technical requirements into actionable product and platform solutions that improve reliability, security, scalability, and delivery efficiency. You will be a valued member of the product delivery team and work collaboratively with product owners, engineering teams, operations teams, architects, security stakeholders, and business partners to drive modernization initiatives centered on CI/CD, infrastructure automation, and event-driven architectures. In This Role, You Will • Collaborate with product owners and cross-functional teams to define requirements and user stories that support CI/CD-enabled product delivery and cloud-native platforms. • Analyze software delivery processes and identify opportunities to improve automation, reliability, and operational efficiency using GitHub Actions, Terraform, and modern DevOps practices. • Define business and technical requirements for event-driven architectures leveraging Confluent Kafka and Amazon MSK (AMS for Apache Kafka). • Partner with engineering, operations, and security teams to ensure delivery pipelines, infrastructure, and messaging platforms align with governance, compliance, and scalability requirements. • Perform gap analysis, support testing strategies, and drive continuous improvement initiatives that enhance platform stability, service availability, and business value. Work Model At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client office in Atlanta, GA. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What You Need to Have to Be Considered • Experience as a Business Analyst supporting technology-driven initiatives with strong exposure to Agile methodologies, CI/CD practices, and software delivery lifecycles. • Hands-on experience gathering requirements, creating user stories, defining acceptance criteria, and supporting product delivery teams. • Strong knowledge of GitHub Actions, CI/CD workflows, Terraform, and Infrastructure as Code concepts. • Experience with Confluent Kafka, event-driven architectures, messaging platforms, or related data streaming technologies. • Excellent analytical, communication, stakeholder management, and problem-solving skills, with the ability to work effectively across business and technical teams. These Will Help You Stand Out • Experience with Amazon MSK (Apache Kafka) or other managed messaging services. • Domain knowledge in retail banking, financial services, or security services. • Experience supporting cloud modernization, DevOps transformation, or platform engineering initiatives. • Familiarity with software testing strategies, release management, and automated deployment practices. • Experience creating dashboards, metrics reporting, and business value tracking for technology programs. Certifications Required Preferred certifications include Certified Business Analysis Professional and vendor or cloud certifications related to Kafka or Terraform. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Salary and Other Compensation The annual salary for this position is between $102,000 - $116,000 depending on experience and qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to plan terms. Benefits • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan with contributions • Long-term/Short-term Disability • Employee Stock Purchase Plan Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.