Job description

OUR STORY Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. ROLE OVERVIEW We’re looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointr’s solutions are understood, positioned, and sold to enterprise customers. In this role, you will act as a trusted technical advisor during the pre-sales process, partnering closely with Sales, Product, and Delivery teams to understand customer needs, shape the right solution, and demonstrate Pointr’s indoor mapping and AI capabilities through clear, compelling demos and solution narratives. You’ll lead technical discovery, translate complex requirements into practical solution options, and help ensure that what we propose is both commercially compelling and deliverable. This is a senior, customer-facing role for someone who combines strong technical acumen with commercial judgment, structured problem-solving, and the ability to influence both customers and internal teams. CORE RESPONSIBILITIES DISCOVERY & SOLUTION FRAMING - Lead or co-lead discovery sessions for complex and strategic opportunities. - Frame solutions in clear, commercial, outcome-driven terms rather than technical detail. - Support Customer Advocates in articulating value throughout the sales cycle. DEMOS & CUSTOMER ENGAGEMENT - Design and deliver tailored demos aligned with real customer use cases and outcomes. - Own demo standards, demo assets, and demo environments. - Capture customer feedback, objections, and recurring patterns from demos. FEASIBILITY & SCOPE ALIGNMENT - Validate solution feasibility in close collaboration with Delivery. - Ensure scope, assumptions, and commitments are clearly defined prior to deal close. - Help ensure what is sold is clear, feasible, and aligned with delivery capabilities. HANDOVER & CONTINUOUS IMPROVEMENT - Define documentation and handover standards from Sales to Delivery. - Ensure a smooth transition from demo and sales process into implementation. - Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams. MINIMUM QUALIFICATIONS - 6–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments. - Experience in a start-up or high-growth environment where processes are still being shaped - Proven experience leading customer discovery and delivering tailored, use-case–driven demos - Track record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contexts - Experience working closely with delivery or engineering teams without directly owning or managing them - Ability to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narratives - Deep understanding of agile software development processes and technical concepts, with the ability to translate them for diverse audiences - Structured problem-solving approach with strong attention to detail - Highly collaborative mindset with the credibility to influence Sales, Delivery, and Product teams - Experience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members PREFERRED QUALIFICATIONS - BS or MS degree in a relevant technology or management field (Computer Science is a plus) - Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail, - Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products WHAT WE OFFER? - Supportive, kind (no-ego), and smart team - Hybrid work (2 days being in the office is required) - International environment and inclusive culture - Competitive base salary and attractive stock options - Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations - Private health care (75%) and Dental - Company-sponsored parental leave - 18 days PTO, plus sick time + 12 holidays per year - 401(k) retirement scheme - Compensation: $130 - 150K Base + Stock Options #LI-HYBRID Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us. WE SUCCEED TOGETHER Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback. We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Requirements

Must-haves

We’re looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointr’s solutions are understood, positioned, and sold to enterprise customers.
Lead or co-lead discovery sessions for complex and strategic opportunities.
Frame solutions in clear, commercial, outcome-driven terms rather than technical detail.
Support Customer Advocates in articulating value throughout the sales cycle.
Design and deliver tailored demos aligned with real customer use cases and outcomes.
Own demo standards, demo assets, and demo environments.
Capture customer feedback, objections, and recurring patterns from demos.
Validate solution feasibility in close collaboration with Delivery.
Ensure scope, assumptions, and commitments are clearly defined prior to deal close.
Help ensure what is sold is clear, feasible, and aligned with delivery capabilities.
Define documentation and handover standards from Sales to Delivery.
Ensure a smooth transition from demo and sales process into implementation.
Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams.
6–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
Experience in a start-up or high-growth environment where processes are still being shaped
Proven experience leading customer discovery and delivering tailored, use-case–driven demos

Nice-to-haves

BS or MS degree in a relevant technology or management field (Computer Science is a plus)
Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail,
Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products
WHAT WE OFFER?
Supportive, kind (no-ego), and smart team
International environment and inclusive culture
Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
18 days PTO, plus sick time + 12 holidays per year

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagile

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Dental

401(K)

Pto

Parental Leave