Systems Administrator at STRATEGIC SYSTEMS INC

Job description

Westfield Center, Ohio Contract To Hire Apply Now Apply Now Apply Now BACK Job Details Job #9913 Job Title: Systems Administrator Reports To: Sr IT Manager Work Location: Hybrid Status: Exempt Full Time/Part Time: Full-time Job Summary The Systems Administrator, working under regular supervision with defined guidance, supports the daily operation, maintenance, and administration of IT clients, systems, applications, and infrastructure. This role performs routine system maintenance, patching, software installations, user and access administration, backup monitoring, and basic troubleshooting across Windows environments, introductory exposure to Linux systems, virtualization, and cloud platforms. The Systems Administrator assists with installing, configuring, testing, and supporting clients/servers, applications, and related hardware; follows established security, change management, and operational procedures; and escalates more complex issues to senior technical staff as appropriate. The role also maintains technical documentation, supports service desk and internal customer needs, contributes to system improvement and integration efforts, and continues to build technical expertise through training, mentorship, and hands-on experience. Career Profile: • Career Band: P2 • Career Title: Systems Administrator • Early career professional developing foundational expertise • Works under regular supervision with defined guidance and direction • Problems are routine to moderately difficult and typically follow established procedures • Primarily responsible for individual contributions with limited influence outside immediate tasks Job Responsibilities: • Performs routine maintenance tasks and ensure system support, maintenance, administration, and process improvement for operating environment components such as operating systems, network interfaces, storage systems, clients/servers, and associated hardware. • Works with applications, system vendors, infrastructure, and IT teams to assist in defining operating environment requirements for assigned projects • Designs, installs, configures, administers, and supports applications per business and project requirements and supports in performing systems integration testing of applications, existing and new system integrations. • Research recommends and/or implements system enhancements that will improve server/OS/application reliability, security, and performance. • Identifies and communicates issues which impact cost, configuration, schedule, and operation of the software suite and monitors key metrics and performs periodic audits of system configuration and operational processes. • Research evaluates, and recommends software solutions to management to meet business, project, and operational needs with consideration for financial impacts to the organization. • Supports in monitoring system capacity and performance to meet availability SLAs, decrease incidents, and plan system currency and capacity lifecycle. • Implement system and data security, including controls and logging to comply with the requirements specified in Information Security Policies. • Supports vendors to implement changes by overseeing quality, reusability, and forward compatibility of the solution implemented and ensures issues with tools are resolved in a timely manner. • Determines stakeholder needs and administers tools to ensure functionality, availability and system health are maintained per stakeholder needs and provide technical assistance and troubleshooting support to internal customers and IT staff. • Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management. • Collaborates with various IT departments to create and maintain integration with 3rd party systems using standard API, scripting, or other methods as necessary. Job Qualifications: • Bachelor’s degree in related discipline (e.g. Computer Information Systems, Information System Technologies, Management Information Systems). In lieu of a degree, four (4) years’ direct related experience will be considered. • 1-3 years’ experience in systems/application administration or related field. Behavioral Competencies: • Collaborates • Communicates Effectively • Customer Focus • Decision Quality • Nimble Learning • Problem Solving Technical Skills: • Basic hands-on experience with system administration tasks, including user account management, password resets, permissions updates, and routine maintenance in Windows environments with introductory exposure to Linux systems. • Familiarity with common IT infrastructure components including servers, desktop systems, printers, storage devices, and network connectivity troubleshooting. • Foundational understanding of enterprise security practices, including multi-factor authentication, endpoint protection, VPN access, and adherence to security policies. • Ability to follow established operational procedures for patching, system updates, software installations, and hardware replacements. • Basic knowledge of Active Directory, group policy administration, file shares, and identity/access management concepts. • Familiarity with backup and recovery procedures, including monitoring backup jobs and escalating failed or incomplete processes. • Understanding of ticketing systems and IT service management processes, including incident tracking, escalation, and customer communication. • Ability to troubleshoot and resolve common hardware, software, and access-related issues with guidance from senior technical staff when needed. • Exposure to virtualization platforms such as VMware or Hyper-V for basic administrative and monitoring activities. • Basic scripting or automation exposure using PowerShell, batch scripting, or similar tools to assist with repetitive administrative tasks. • Ability to maintain accurate technical documentation, update knowledge base articles, and document support procedures. • Strong customer service and communication skills for supporting end users and collaborating with IT team members. • Ability to prioritize multiple support requests and manage routine operational responsibilities in a fast-paced environment. • Willingness to expand technical knowledge through training, certifications, mentorship, and hands-on experience. • Basic knowledge of networking fundamentals, including TCP/IP, DNS, and DHCP, with the ability to support server connectivity and troubleshoot routine network-related issues • Basic hands-on experience with directory services and identity management, including user and group administration, access provisioning, permissions, and authentication support. • Basic hands-on experience supporting virtual desktop infrastructure (VDI) and end-user computing environments, including routine provisioning, session support, and application access troubleshooting. • Basic hands-on experience installing, configuring, patching, and supporting web and application servers by following established procedures and escalating complex issues as needed. • Basic ability to use approved AI assistants to draft and refine administrative scripts, troubleshoot routine issues, create documentation, and identify efficiency opportunities; validates generated content before use and protects sensitive information. Work Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the responsibilities of this job. • Ability to work effectively in an office environment, or remotely with limited supervision, for 40+ hours per week (including sitting, standing, and working on a computer for extended periods of time). • Ability to communicate effectively in a collaborative work environment utilizing various technologies such as telephone, computer, web, teleconferencing, e-mail, etc. • Ability to travel as required. Physical Requirements: The physical requirements for this office role include the ability to sit or stand for extended periods, typically up to 8 hours a day, and regularly operate standard office equipment such as computers and phones. Employees should be able to lift up to 15 pounds occasionally and frequently perform tasks that require typing, writing, and document handling. Effective verbal and written communication skills are necessary, along with adequate visual and auditory abilities to read materials and participate in meetings. EEOC Statement: Strategic Systems, Inc., and its affiliates, is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We believe diversity drives innovation and we are dedicated to fostering a workplace that respects and values the contributions of all individuals. Discover What's Next Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Let's Co-Create Success Partner With Us Partner With Us Partner With Us • Home • Services • EDGE • About • Resources • Careers • Contact Let's Connect Reach Us Find Talent Partner With Us Job Seekers Join Us Find A Job Refer A Friend Head Office 475 Metro Place South Suite 450 Dublin, OH 43017 (855) 717-4774 VIEW OUR LOCATIONS Want More? Get insights, stories, and guidance delivered to your inbox. Thank you for joining our Newsletter! Oops! Something went wrong. Social © 2026 Strategic Systems Privacy Policy SMS Terms of Use General Terms of Use

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Must-haves

Westfield Center, Ohio
Contract To Hire
Apply Now Apply Now
Job Title: Systems Administrator
Reports To: Sr IT Manager
Work Location: Hybrid
Status: Exempt
Full Time/Part Time: Full-time
Career Band: P2
Career Title: Systems Administrator
Early career professional developing foundational expertise
Works under regular supervision with defined guidance and direction
Problems are routine to moderately difficult and typically follow established procedures
Primarily responsible for individual contributions with limited influence outside immediate tasks
Works with applications, system vendors, infrastructure, and IT teams to assist in defining operating environment requirements for assigned projects
Designs, installs, configures, administers, and supports applications per business and project requirements and supports in performing systems integration testing of applications, existing and new system integrations.
Research recommends and/or implements system enhancements that will improve server/OS/application reliability, security, and performance.
Identifies and communicates issues which impact cost, configuration, schedule, and operation of the software suite and monitors key metrics and performs periodic audits of system configuration and operational processes.
Research evaluates, and recommends software solutions to management to meet business, project, and operational needs with consideration for financial impacts to the organization.
Supports in monitoring system capacity and performance to meet availability SLAs, decrease incidents, and plan system currency and capacity lifecycle.
Implement system and data security, including controls and logging to comply with the requirements specified in Information Security Policies.
Supports vendors to implement changes by overseeing quality, reusability, and forward compatibility of the solution implemented and ensures issues with tools are resolved in a timely manner.
Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management.
Collaborates with various IT departments to create and maintain integration with 3rd party systems using standard API, scripting, or other methods as necessary.

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