Job description

Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning, execution and insights capabilities, Axonify drives real business impacts for the world’s largest frontline organizations across retail, grocery, healthcare, and financial services. More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next. We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible. The Role As a Senior Product Designer you are the voice of the user, ensuring our products are both usable and effective while supporting our business goals. This role is on our Product Design team and collaborates closely with Product Management and Development from ideation to launch. As a senior contributor, you will draw on your expertise, UX research, and best practices to help shape the future of our user experience, meticulously crafting valuable solutions that delight our users. What You’ll Build Drive Strategy: • Understand user needs, behaviors, pain points, and motivations using analytics and user research • Craft journey maps, workflows, personas, and other artifacts to articulate research insights and ground cross-functional conversations • Solve problems with a systems-thinking mindset, considering the broader customer journey and wider platform context • Collaborate with Product Managers to analyze findings and shape product roadmaps Own the End to End Design Process: • Transform customer insights, business goals, and technical requirements into intuitive user experiences that solve real user problems • Lead projects through the design lifecycle end to end - from research through wireframes, prototyping, visual design, and implementation • Contribute to and evolve our design system, interaction patterns, and platform best practices Champion Design As a Discipline: • Understand and advocate for the user in all projects • Create and contribute to processes that increase team efficiency and ensure design excellence • Proactively share knowledge, methods, and ways of working with the team to foster growth and excellence Collaborate Cross-Functionally • Partner closely with Product Management, Engineering, and other cross functional teams to define strategy and create solutions • Drive alignment across teams with clear storytelling and design rationale What You’ll Bring • You are an experienced designer with 5+ years experience designing digital products at scale • You think in systems and experiences. You consider information architecture, navigation, and workflows to create intuitive patterns that scale. • You are able to balance long term strategy with iterative improvements that quickly move the needle for users. • You are a team player. You put as much care into your collaboration as you do your craft. • You can clearly articulate design rationale and drive alignment within complex groups of cross functional stakeholders at all levels of the business • You have adopted AI as a part of your design craft and stay up to date on the best ways to design with and for AI • You are comfortable adapting quickly to the evolving needs of a scale-up that is making bold plays in the market • Nice to Have: Experience designing for SAAS products Work Location This role is open to candidates based in and eligible to work in Canada or the United States . Candidates should be able to adjust their schedules to align with Eastern Time hours as needed. Candidates within commuting distance of our Waterloo, Ontario office can enjoy our hybrid-flexible work environment. On Wednesdays, local Axonifers come together for Work from Work Wednesdays, a day designed for collaboration, connection, and meaningful in-person moments. Whether you are working remotely or in a hybrid environment at Axonify, you will have the tools, resources, and support you need to succeed. What You’ll Love About Axonify: We offer a comprehensive total rewards package designed to support your wellbeing, growth, and overall success. Here’s what you can expect: Competitive Compensation: The estimated base salary range for this role is: • $129,000 - $154,000 - $179,000 CAD for candidates based in Canada • $158,000 - $183,000 - $208,000 USD for candidates based in the US This range reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint. Actual salaries may vary within the range, or above or below it, based on factors such as experience, skills, location, and business needs. Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing. Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you. Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you. Home Workspace Set-Up: Home Office Spending Account so your workspace works for you. Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future. Growth & Learning: Professional Development Budget to learn new skills and grow your craft. Community Impact: Paid Volunteer Time to give back to the causes that matter to you. In-Office Connection: Tasty Tuesdays in the office every other week because good food brings people together. AI at Axonify We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make us who we are. AI is a tool we use to learn fast, elevate our craft, and focus on the work that truly creates impact. That shows up in our hiring process too. We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience. These tools allow our team to spend more time on real conversations and thoughtful decision-making, the things that matter. What AI doesn’t do at Axonify is make hiring decisions. Every decision is made by real people, using real judgment and grounded in our values. Here’s what that means for you as a candidate: • Feel free to use AI to support your thinking - not replace it. We use AI to learn and level up, and you can too. • Be open about how you use AI if asked. Transparency helps us understand your process and how you approach problem-solving. • Stay authentic. We’re hiring people, not prompts, your ideas, your experiences, and your voice are what matter. Diversity & Accessibility We believe our team’s unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our ideas. Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for all team members. We want to remove any barriers that may limit you from joining Axonify. Email accessibility@axonify.com to let us know how we can support you with reasonable accommodations throughout the candidate journey. What’s Next? Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify at www.axonify.com/careers

Requirements

Must-haves

More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next.
What You’ll Build
Understand user needs, behaviors, pain points, and motivations using analytics and user research
Craft journey maps, workflows, personas, and other artifacts to articulate research insights and ground cross-functional conversations
Solve problems with a systems-thinking mindset, considering the broader customer journey and wider platform context
Collaborate with Product Managers to analyze findings and shape product roadmaps
Transform customer insights, business goals, and technical requirements into intuitive user experiences that solve real user problems
Lead projects through the design lifecycle end to end - from research through wireframes, prototyping, visual design, and implementation
Contribute to and evolve our design system, interaction patterns, and platform best practices
Understand and advocate for the user in all projects
Create and contribute to processes that increase team efficiency and ensure design excellence
Proactively share knowledge, methods, and ways of working with the team to foster growth and excellence
Collaborate Cross-Functionally
Partner closely with Product Management, Engineering, and other cross functional teams to define strategy and create solutions
Drive alignment across teams with clear storytelling and design rationale
What You’ll Bring
You are an experienced designer with 5+ years experience designing digital products at scale
You think in systems and experiences. You consider information architecture, navigation, and workflows to create intuitive patterns that scale.
You are able to balance long term strategy with iterative improvements that quickly move the needle for users.
You are a team player. You put as much care into your collaboration as you do your craft.
You can clearly articulate design rationale and drive alignment within complex groups of cross functional stakeholders at all levels of the business
You have adopted AI as a part of your design craft and stay up to date on the best ways to design with and for AI
You are comfortable adapting quickly to the evolving needs of a scale-up that is making bold plays in the market

Nice-to-haves

Nice to Have: Experience designing for SAAS products

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aidesign systemaccessibility

Platform: gem
Effort: medium

Benefits

Benefits detected in the listing.

Wellness

Professional Development