Job description

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. To function as primary client liaison and team leader for assigned programs and events. Manages the overall coordination and execution of an entire program/event from an operational perspective. Responsible for coordination of all program planning while providing unparalleled levels of customer service. Primary responsibility for client budget management in addition to forecasting all budget variations. What You ll Be Doing Serving as the primary point of contact to select meetings and trusted partner for assigned clients, leading programs and events from initial planning through onsite execution. Partnering and collaborating with Corporate Meeting Planner on Congresses, tradeshows, Conventions, and other related corp. meeting event., to include project management, including timelines, document creation and retention, logistics, deliverables, and operational details to ensure seamless execution. Managing event budgets and financials, including forecasting, tracking expenses, negotiating supplier contracts, and ensuring programs meet profitability goals and reconciliation. Leading and directing cross-functional project teams by clearly communicating client goals, expectations, and business requirements. Sourcing, negotiating, and managing suppliers such as hotels, audio-visual partners, DMCs, air, and other third-party vendors. Conducting site inspections and collaborating with clients and internal stakeholders to align on program strategy and execution. Maintaining proactive, transparent communication with clients and internal partners throughout the lifecycle of each program. Overseeing onsite event delivery, anticipating challenges, resolving issues in real time, and ensuring a high-touch client experience. Managing VIP logistics and special projects as needed. Supporting proposal development, renewals, and ongoing client relationships by providing operational expertise and strategic input. What You ll Bring A bachelor’s degree or equivalent practical experience. At least 3 years of experience in meeting or event planning, incentive programs, association or corporate events, or related hotel, convention, or sales roles (international destination experience is a plus). Strong working knowledge of end-to-end program and event management, including budget ownership and financial forecasting. Proven ability to build, manage, and maintain strong client relationships based on trust and service excellence. Clear, professional communication skills, both written and verbal, with confidence presenting to clients and stakeholders. The ability to manage multiple projects at once while staying organized, flexible, and detail oriented. Solid technical skills, including proficiency with Microsoft Office, CVENT, and the ability to quickly learn new systems and tools. Things You Should Know 50-75% travel is required. Must have updated passport for travel. This is a hybrid role requiring candidates to be based in Cincinnati, OH . consistent onsite attendance will be required. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: www.MaritzBenefits.com Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment maritz.com .

Requirements

Must-haves

Where Human Connection Fuels Possibility
At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do.
Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.
Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.
We have a passion for excellence and genuine care for the people making it possible.
What You ll Be Doing
Serving as the primary point of contact to select meetings and trusted partner for assigned clients, leading programs and events from initial planning through onsite execution.
Managing event budgets and financials, including forecasting, tracking expenses, negotiating supplier contracts, and ensuring programs meet profitability goals and reconciliation.
Leading and directing cross-functional project teams by clearly communicating client goals, expectations, and business requirements.
Sourcing, negotiating, and managing suppliers such as hotels, audio-visual partners, DMCs, air, and other third-party vendors.
Conducting site inspections and collaborating with clients and internal stakeholders to align on program strategy and execution.
Maintaining proactive, transparent communication with clients and internal partners throughout the lifecycle of each program.
Overseeing onsite event delivery, anticipating challenges, resolving issues in real time, and ensuring a high-touch client experience.
Managing VIP logistics and special projects as needed.
Supporting proposal development, renewals, and ongoing client relationships by providing operational expertise and strategic input.
What You ll Bring
A bachelor’s degree or equivalent practical experience.
Strong working knowledge of end-to-end program and event management, including budget ownership and financial forecasting.
Proven ability to build, manage, and maintain strong client relationships based on trust and service excellence.
Clear, professional communication skills, both written and verbal, with confidence presenting to clients and stakeholders.
The ability to manage multiple projects at once while staying organized, flexible, and detail oriented.
Solid technical skills, including proficiency with Microsoft Office, CVENT, and the ability to quickly learn new systems and tools.
Things You Should Know

Nice-to-haves

At least 3 years of experience in meeting or event planning, incentive programs, association or corporate events, or related hotel, convention, or sales roles (international destination experience is a plus).

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Parental Leave