Job description

Join the Mission at Cyber B.A.T. At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you. We’re a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. We combine the impact and innovation of a growing company with the culture and flexibility of a close-knit team. When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it. Why People Love Working Here • Employee ownership opportunities — every employee has equity in our success • Annual company retreats (yes… actual destinations) • 11 Holidays and 3 - 5 Weeks Additional PTO + flexible work environment • Employer-paid medical and dental for employees and dependents • Up to 10% 401(k)/profit sharing contribution (no match required) • Monthly happy hours and team events • Referral bonuses • Opportunity to make visible impact without getting lost in a giant organization Position Overview Y4 Infrastructure and Sustainment Cyber B.A.T. is seeking a Senior System Administrator is responsible for administering, maintaining, and optimizing enterprise IT systems while providing advanced technical support across complex computing environments. This role serves as a technical leader, supporting system architecture, resolving complex infrastructure issues, and ensuring the reliability, security, and performance of mission-critical systems. What You'll Do • Provide implementation, troubleshooting, and maintenance support for enterprise IT systems. • Manage the day-to-day configuration, administration, and operation of IT systems. • Provide Tier 1 (Help Desk) support by identifying, diagnosing, and resolving technical issues. • Provide Tier 2 (Escalation) support for advanced technical problems and system outages. • Assist users with accessing, utilizing, and troubleshooting IT systems and applications. • Monitor, maintain, and support client, server, storage, network, and mobile device environments. • Perform day-to-day system operations, maintenance, and problem resolution across enterprise infrastructure. • Escalate issues appropriately and communicate system status to agency management and internal customers. • Optimize system performance and resource utilization through capacity planning and performance analysis. • Perform advanced troubleshooting, root cause analysis, and resolution of complex IT system issues. • Provide detailed technical analysis, recommendations, and feedback for escalated service requests. • Support dispatch systems and coordinate the resolution of hardware-related issues. • Configure, administer, and maintain Linux, UNIX, and Windows operating systems. • Install, configure, upgrade, and maintain operating system software. • Maintain the integrity, availability, and security of operating systems and network components. • Implement operating system enhancements to improve system reliability and overall performance. • Support the design and implementation of enterprise systems, mission architecture, and associated hardware solutions. • Apply knowledge of Service-Oriented Architecture (SOA) to support system administration and infrastructure integration. • Analyze and resolve complex issues involving server hardware, enterprise applications, and software integration. • Collaborate with technical teams to ensure systems meet operational and mission requirements. What We're Looking For Required Qualifications • Active TS/SCI Clearance with a current Maryland Polygraph • Ten (10) years of experience as a System Administrator supporting programs and contracts of similar scope, type, and complexity. • Experience providing Tier 1 (Help Desk) and Tier 2 technical support in enterprise environments. • Extensive experience administering Linux, UNIX, and Windows operating systems. • Strong troubleshooting and root cause analysis skills for complex IT infrastructure issues. • Experience supporting client/server, storage, network, and mobile device environments. • Experience monitoring system performance, conducting capacity planning, and optimizing resource utilization. • Knowledge of enterprise systems architecture and mission infrastructure design. • Working knowledge of Service-Oriented Architecture (SOA) and system administration interdependencies. • Experience integrating server hardware, enterprise applications, and software solutions. • Strong understanding of operating system administration, network configuration, and infrastructure management. • Excellent analytical, communication, and customer support skills. • Ability to support mission-critical systems in secure enterprise or government environments. • DoD 8570 IAT Level II certification is required. • Bachelor's degree in a technical discipline and five (5) years of System Administrator experience supporting programs and contracts of similar scope, type, and complexity. • Ten (10) years of System Administrator experience may be substituted in lieu of a Bachelor's degree. Bonus Points If You: • Love solving difficult technical challenges • Enjoy collaborating and sharing knowledge • Like working where your voice actually matters • Appreciate a culture that celebrates wins and supports growth Interested? We'd love to connect. Apply today and learn why Cyber B.A.T. continues to attract people who want meaningful work, strong culture, and a team that genuinely supports one another. Disclaimers Cyber B.A.T. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process. If you require accommodations at any stage of the application or interview process, please contact us via email at Janine.hunter@cyberbatinc.com for assistance. Questions? staffing@cyberbatinc.com

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Must-haves

Join the Mission at Cyber B.A.T.
At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you.
When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it.
Why People Love Working Here
Employee ownership opportunities — every employee has equity in our success
Annual company retreats (yes… actual destinations)
11 Holidays and 3 - 5 Weeks Additional PTO + flexible work environment
Employer-paid medical and dental for employees and dependents
Monthly happy hours and team events
Referral bonuses
Opportunity to make visible impact without getting lost in a giant organization
Position Overview
Y4 Infrastructure and Sustainment
Provide implementation, troubleshooting, and maintenance support for enterprise IT systems.
Manage the day-to-day configuration, administration, and operation of IT systems.
Provide Tier 1 (Help Desk) support by identifying, diagnosing, and resolving technical issues.
Provide Tier 2 (Escalation) support for advanced technical problems and system outages.
Assist users with accessing, utilizing, and troubleshooting IT systems and applications.
Monitor, maintain, and support client, server, storage, network, and mobile device environments.
Perform day-to-day system operations, maintenance, and problem resolution across enterprise infrastructure.
Escalate issues appropriately and communicate system status to agency management and internal customers.
Optimize system performance and resource utilization through capacity planning and performance analysis.
Perform advanced troubleshooting, root cause analysis, and resolution of complex IT system issues.
Provide detailed technical analysis, recommendations, and feedback for escalated service requests.

Nice-to-haves

None flagged.

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Benefits

Benefits detected in the listing.

Dental

401(K)

Pto