Business Analyst
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| Posted On: Oct 5, 2026
Houston, TX 77002
24 Months, Contract
On-site
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What are the different types of neurodivergence?
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Job Summary
Job Title:
Business Analyst
Posted Date:
Oct 5, 2026
Duration:
24 Months, Contract
Shift(s):
• 08:00 - 16:00
We care about you! Explore Rangam’s benefits information
Description
Job Description:
• Provide business function support in various power delivery settings.
• High school diploma with minimum of 5 years experience in specific area of expertise.
• Familiarity with power companies a plus.
• Provide clerical and some administrative support. Utilize PC and mainframe applications, such as Microsoft Office, People Soft, Time, EERS, and PassPort proficiently. Develop customized reports provided by integrated systems, including Passport, PeopleSoft, Impromptu, etc, and MS Office applications.
• Use oral and written skills to present information.
Role Overview
• This role supports customer onboarding and service operations through accurate data entry, utility outreach, and timely resolution of customer requests.
• The selected candidate will prioritize bill inquiries and payment escalations, collaborate with internal teams, audit work for accuracy, and consistently meet weekly productivity metrics and deadlines.
Position Requirements:
• Bachelor’s degree with a record of academic achievement required
• 1-3 years of work experience that includes customer facing responsibilities and/or operations support for a customer
• Ability to effectively adapt to changes in the work environment, manage competing demands and navigate frequent change, delays or unexpected events
• Ability to prioritize and work on multiple projects within established timelines and work effectively under pressure
• Ability to identify issues, gather and analyze information, identify the root cause in a timely manner, and maintain confidentiality as required
• Effective collaboration with others and a positive and supportive attitude
• Proficient skills with Excel – pivot tables, vlookup, etc. is a plus
• Proficiency in computer applications (e.g., Outlook, Word, Excel, PPT) and ability to work in multiple programs simultaneously
• Exceptional oral communication, speaking clearly and persuasively in varied situations, and exceptional written communication skills
Candidate Profile
• Experience: One to three years of professional experience. Entry-level candidates may be considered.
• Education: A bachelor’s degree is required; candidates with extensive, directly relevant work experience may also be considered.
• Customer service: Experience working with internal or external customers and communicating professionally with multiple stakeholders.
• Attention to detail: Demonstrated accuracy in data entry, auditing, payment processing, or other detail-intensive work.
• Analytical ability: Skill in reviewing work, identifying issues, and providing constructive feedback to improve processes.
• Collaboration: Proven ability to work effectively across teams.
• Excel: Intermediate proficiency with spreadsheets and templates is required. Advanced functions such as VLOOKUPs and macros are not necessary.
• Utility experience: Helpful but not required; training will be provided.
AI-Assisted Application Screening
As part of our recruitment process, we may use automated tools or AI-enabled technologies to assist with resume screening and candidate matching. These tools help our recruitment team review applications more efficiently, but they do not make hiring decisions. All final decisions are made by human reviewers.
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