Job description

Join the Mission at Cyber B.A.T. At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you. We’re a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. We combine the impact and innovation of a growing company with the culture and flexibility of a close-knit team. When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it. Why People Love Working Here • Employee ownership opportunities — every employee has equity in our success • Annual company retreats (yes… actual destinations) • 11 Holidays and 3 - 5 Weeks Additional PTO + flexible work environment • Employer-paid medical and dental for employees and dependents • Up to 10% 401(k)/profit sharing contribution (no match required) • Monthly happy hours and team events • Referral bonuses • Opportunity to make visible impact without getting lost in a giant organization Position Overview Cyber B.A.T. is seeking a System Administrator to support mission-critical environments by maintaining and optimizing enterprise Information Technology (IT) systems. This role is responsible for supporting daily operations, troubleshooting system issues, managing infrastructure, and ensuring the reliability, availability, and security of mission systems. What You'll Do • Provide implementation, troubleshooting, and maintenance support for enterprise IT systems • Manage and maintain IT infrastructure, including servers, storage, network devices, and associated technologies • Monitor system performance and proactively identify, troubleshoot, and resolve technical issues • Support day-to-day operations of client/server environments, storage systems, networking equipment, and mobile devices • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) technical support for end users and mission systems • Diagnose hardware, software, and operating system issues and drive incidents through resolution • Communicate issue status, resolution efforts, and system updates to customers, stakeholders, and agency leadership • Support dispatch systems and coordinate hardware troubleshooting and repair activities • Configure, administer, and maintain UNIX and Windows operating systems • Install, patch, upgrade, and maintain operating system software while ensuring system integrity and security • Configure and maintain network components to support reliable and secure operations • Implement operating system enhancements and infrastructure improvements that increase system performance, reliability, and availability • Collaborate with engineers, administrators, and mission partners to support evolving operational requirements What We're Looking For Required Qualifications • Active TS/SCI Clearance with a current Maryland Polygraph • DoD 8570 compliance (IAT Level II certification or higher) required • Experience with Devops(Ansible), AWS (terraform) • Experience supporting implementation, troubleshooting, and maintenance of enterprise IT systems • Experience administering Windows and UNIX operating systems • Experience managing client/server environments, storage systems, networking equipment, and mobile devices • Experience providing Tier 1 and Tier 2 technical support in an enterprise environment • Experience diagnosing and resolving hardware, software, operating system, and network issues • Experience monitoring system performance and maintaining system availability • Experience configuring and maintaining network components and infrastructure • Strong troubleshooting, analytical, and problem-solving skills • Excellent written and verbal communication skills with the ability to interact effectively with technical and non-technical stakeholders • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Interested? We'd love to connect. Apply today and learn why Cyber B.A.T. continues to attract people who want meaningful work, strong culture, and a team that genuinely supports one another. Disclaimers Cyber B.A.T. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process. If you require accommodations at any stage of the application or interview process, please contact us via email at Janine.hunter@cyberbatinc.com for assistance. Questions? staffing@cyberbatinc.com

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Must-haves

Join the Mission at Cyber B.A.T.
At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you.
When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it.
Why People Love Working Here
Employee ownership opportunities — every employee has equity in our success
Annual company retreats (yes… actual destinations)
11 Holidays and 3 - 5 Weeks Additional PTO + flexible work environment
Employer-paid medical and dental for employees and dependents
Monthly happy hours and team events
Referral bonuses
Opportunity to make visible impact without getting lost in a giant organization
Position Overview
Provide implementation, troubleshooting, and maintenance support for enterprise IT systems
Manage and maintain IT infrastructure, including servers, storage, network devices, and associated technologies
Monitor system performance and proactively identify, troubleshoot, and resolve technical issues
Support day-to-day operations of client/server environments, storage systems, networking equipment, and mobile devices
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) technical support for end users and mission systems
Diagnose hardware, software, and operating system issues and drive incidents through resolution
Communicate issue status, resolution efforts, and system updates to customers, stakeholders, and agency leadership
Support dispatch systems and coordinate hardware troubleshooting and repair activities
Configure, administer, and maintain UNIX and Windows operating systems
Install, patch, upgrade, and maintain operating system software while ensuring system integrity and security
Configure and maintain network components to support reliable and secure operations
Implement operating system enhancements and infrastructure improvements that increase system performance, reliability, and availability

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Keywords to mirror

aws

Platform: jobvite
Effort: medium

Benefits

Benefits detected in the listing.

Dental

401(K)

Pto