Solutions Architect - Data360 at Perficient

Job description

Join Kelley Austin a high-growth Salesforce consultancy now part of Perficient. You'll get the best of both worlds: the energy and impact of a boutique team with a booming practice, backed by the scale, clients, and career pathways of a global digital consultancy. We have an opportunity for a Salesforce Solution Architect with expertise in Data Cloud. This role can be located anywhere in the United States. A Data 360 Solution Architect plays a highly hands-on role in shaping client success, leading discovery, design, and delivery of data architectures that unify customer data and power activation across the Salesforce ecosystem. Responsibilities • Deepen mastery across Data 360, Agentforce, Marketing Cloud Next and the broader Salesforce ecosystem, with an inherently inquisitive mindset that continuously explores how Data Cloud interacts with core Salesforce products and external systems to design cohesive, scalable architectures. • Independently research, test theories, and figure things out in ambiguous or evolving environments, taking ownership of architectural decisions by gathering input, validating assumptions, and synthesizing feedback into clear, defensible solutions. • Lead workshops, conduct discovery, challenge assumptions, and translate complex business goals into scalable data architectures that unify data across systems, power insights, and enable downstream activation in Sales, Service, Experience, and Marketing. • Build deep, trusted relationships with customers, understand their data landscape and business processes, and confidently navigate difficult conversations with clarity and empathy while setting realistic expectations about Data 360 capabilities and constraints. • Partner with Sales as a strong presales contributor to define solution strategy, scope new opportunities, identify risks, articulate the art of the possible, and ensure proposed approaches are both technically sound and implementable. • Advise on zero-copy integrations, data virtualization patterns, and architectural tradeoffs, drawing on hands-on familiarity with modern cloud data platforms such as Snowflake, BigQuery, Redshift, Azure Synapse, or Databricks. • Serve as a recognized technical authority on data modeling, identity resolution, harmonized data layers, data streams, transformations, activation targets, calculated insights, and AI enablement requirements for Agentforce features. • Identify risks early, proactively communicate with PMs and clients, and ensure delivery teams build solutions aligned with architectural intent and Salesforce best practices. • Guide consultants through story creation, review pipeline designs, validate transformations, QA deliverables, and develop and enable junior talent through consistent coaching, examples, and real-world problem solving. • Go deep when needed, willingly exploring architectural rabbit holes to resolve complex data challenges rather than relying solely on prior patterns or assumptions. • Evaluate technical talent through functional and technical interviews, including assessing candidates via mock design challenges or use cases such as data unification scenarios or Sales and Service activation workflows. Qualifications • Minimum 5 years of professional experience with Salesforce, including hands-on Data 360 implementation experience - minimum of 3 end-to-end implementations including solution design. • Experience integrating Data 360 with Sales Cloud, Service Cloud, Marketing Cloud, or Tableau strongly preferred, with additional exposure to Data 360 APIs, Agentforce models, or real-time personalization a plus. • Aware of visualization delivery options for Data 360 — including Lightning Web Components and external BI tools like Tableau — and able to design around external warehouses and zero-copy access patterns. • Proficient in SQL and SOQL, comfortable reading Apex and JavaScript to validate technical feasibility; Claude.ai skill building and VSCode experience is a plus. • Solid understanding of delivery methodology and ability to lead teams in implementation. • Experience in project and solution estimation and team structure definition. • Fluent and current on architecture trends with an eye on market and technical conditions and future direction. • Experience defining new architectures and the ability to drive an independent project from an architectural standpoint. • Demonstrated success managing complex and or large consulting projects. • Proficient in authoring, editing, and presenting technical documents. • Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members. • Strong written and oral communication skills. • Desire to mentor younger team members and develop their skills. • Experience working on multiple concurrent projects. • Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. • Familiarity with AI-enhanced platforms is a plus. • Excellent interpersonal and teamwork skills. • Flexible to new situations and challenges. • Bachelor's Degree or commensurate skills. COMPENSATION The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $135,000 to $165,000. Please note that the salary range posted reflects the base salary only and does not include benefits or any variable compensation programs. Information regarding the benefits available for this position are in our benefits overview. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Applications will be accepted until the position is filled or the posting is removed. About Us Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world's most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible, while building a career filled with growth, balance, and purpose.

Requirements

Must-haves

Identify risks early, proactively communicate with PMs and clients, and ensure delivery teams build solutions aligned with architectural intent and Salesforce best practices.
Guide consultants through story creation, review pipeline designs, validate transformations, QA deliverables, and develop and enable junior talent through consistent coaching, examples, and real-world problem solving.
Go deep when needed, willingly exploring architectural rabbit holes to resolve complex data challenges rather than relying solely on prior patterns or assumptions.
Evaluate technical talent through functional and technical interviews, including assessing candidates via mock design challenges or use cases such as data unification scenarios or Sales and Service activation workflows.
Minimum 5 years of professional experience with Salesforce, including hands-on Data 360 implementation experience - minimum of 3 end-to-end implementations including solution design.
Aware of visualization delivery options for Data 360 — including Lightning Web Components and external BI tools like Tableau — and able to design around external warehouses and zero-copy access patterns.
Solid understanding of delivery methodology and ability to lead teams in implementation.
Experience in project and solution estimation and team structure definition.
Fluent and current on architecture trends with an eye on market and technical conditions and future direction.
Experience defining new architectures and the ability to drive an independent project from an architectural standpoint.
Demonstrated success managing complex and or large consulting projects.
Proficient in authoring, editing, and presenting technical documents.
Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members.
Strong written and oral communication skills.
Desire to mentor younger team members and develop their skills.
Experience working on multiple concurrent projects.
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
Excellent interpersonal and teamwork skills.
Flexible to new situations and challenges.
Bachelor's Degree or commensurate skills.

Nice-to-haves

Experience integrating Data 360 with Sales Cloud, Service Cloud, Marketing Cloud, or Tableau strongly preferred, with additional exposure to Data 360 APIs, Agentforce models, or real-time personalization a plus.
Proficient in SQL and SOQL, comfortable reading Apex and JavaScript to validate technical feasibility; Claude.ai skill building and VSCode experience is a plus.
Familiarity with AI-enhanced platforms is a plus.

Application prep

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Keywords to mirror

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