Mid-Market Sales Development Representative at Housecall Pro

Job description

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible , take-it-as-you-need-it paid time off Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Compensation Potential: $75,000-$80,000 (uncapped earning potential!) Role Overview: As a Sales Development Representative (SDR), Key Accounts Onboarding at Housecall Pro, you are the driving force behind our sales efforts. You play a pivotal role in identifying and engaging with potential customers, ultimately fueling our growth. You are passionate about building relationships, comfortable communicating over the phone and through various digital channels, and excited about connecting our service professionals (our Pros) with solutions that improve their businesses. You have learned the art of selling and enjoy leveraging your skills to add value to your prospects and customers at every stage of the customer journey. You thrive on being a subject matter expert and deliver solutions to any level of the organization with confidence. Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. Compensation: $75,000 / year (52,500 base) + uncapped earning potential Schedule: Ability to work full time (40 hrs/week) with an 8 hour shift, ranging within 5am-7pm local time. Ability to work at least one Saturday per month. What you do each day: Collaborate with our sales team to drive new enrollment of service professionals Understand our Pro’s day to day challenges and goals, and communicating the value our company adds to their lives Convey and internalize empathy for Pro’s pain to foster trust and connections which show that our brand is deeper than transactional sales Initiate contact with potential customers via phone, email, and social media to generate interest in our products and services Identify and qualify leads by understanding their business needs and determining if our solutions align with their goals Build and maintain relationships with prospects, providing information and education on how Housecall Pro can address their challenges Develop a deep understanding of our products and their value propositions to effectively communicate benefits to potential customers Generate and manage a pipeline of qualified leads, tracking progress and updating CRM systems Conduct research on target industries and markets to identify potential prospects and trends Qualifications: 1+ years of proven experience as an SDR or similar (Mid-market experience a plus) High school diploma required, college preferred Proven ability to hit and exceed your goals in an SDR (or similar position) What will help you succeed in this role: Familiarity with CRM systems and other sales tools is a plus Excellent written and verbal communication skills to engage and build rapport with potential customers Strong motivation to meet and exceed sales goals and targets Ability to handle rejection and maintain a positive attitude, persistently pursuing opportunities Collaborative mindset, working closely with the sales team to achieve overall objectives Ability to adapt to evolving sales strategies and market conditions Strong self-discipline and time management skills to work independently and meet deadlines Location Dependent Information This role is open to candidates and the expected compensation range for this role is $23.36-$25.25/hr base with incentive for $75,000 OTE. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Privacy Notice for California Job Candidates - Housecall Pro Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools. Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.

Requirements

Must-haves

Why Housecall Pro?
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
Compensation Potential: $75,000-$80,000 (uncapped earning potential!)
Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
Ability to work full time (40 hrs/week) with an 8 hour shift, ranging within 5am-7pm local time. Ability to work at least one Saturday per month.
Collaborate with our sales team to drive new enrollment of service professionals
Understand our Pro’s day to day challenges and goals, and communicating the value our company adds to their lives
Convey and internalize empathy for Pro’s pain to foster trust and connections which show that our brand is deeper than transactional sales
Initiate contact with potential customers via phone, email, and social media to generate interest in our products and services
Identify and qualify leads by understanding their business needs and determining if our solutions align with their goals
Build and maintain relationships with prospects, providing information and education on how Housecall Pro can address their challenges
Develop a deep understanding of our products and their value propositions to effectively communicate benefits to potential customers
Generate and manage a pipeline of qualified leads, tracking progress and updating CRM systems
Conduct research on target industries and markets to identify potential prospects and trends
Proven ability to hit and exceed your goals in an SDR (or similar position)
What will help you succeed in this role:
Excellent written and verbal communication skills to engage and build rapport with potential customers
Strong motivation to meet and exceed sales goals and targets
Ability to handle rejection and maintain a positive attitude, persistently pursuing opportunities
Collaborative mindset, working closely with the sales team to achieve overall objectives

Nice-to-haves

1+ years of proven experience as an SDR or similar (Mid-market experience a plus)
High school diploma required, college preferred
Familiarity with CRM systems and other sales tools is a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave