Job description

GC AI gc.ai is the legal intelligence platform built for in-house legal teams and companies. Your decisions shape the product, your impact is immediate, and you own your work from day one. More than 2,100 companies gc.ai run their legal work on GC AI, including 300+ public companies, 75+ unicorns, and teams at Nestlé, Hitachi Digital, Lockheed Martin, Miro, Bass Pro Shops, Riot Games, SKIMS, Liquid Death, Vercel, TIME, and Post Holdings. The platform holds an 80 NPS, more than double the B2B SaaS industry average, reinforcing GC AI as the leading legal AI platform for companies of all sizes. GC AI has doubled ARR in six months. We won #1 Highest Customer Satisfaction gc.ai at the 2026 SaaS Awards. Our investors include Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel. You’ll define how things get built, not follow someone else’s playbook. Six principles guide how the team works: - 📈 1% Better Every Day: small, compounding improvements across everything you ship. - ❤️‍🔥 Customer Obsession: start with the customer and work backward. - 🚀 Ship Today: bias toward action and iteration over perfection. - 🧗 Find a Way: resourcefulness and ambition over constraint. - 🤝 Care: be direct, like an honest friend, even when it’s uncomfortable. - 🎯 Own It: full accountability, proactive communication, and attention to detail. ABOUT THE ROLE We are seeking a Head of Revenue Operations to build and lead our revenue operations function from the ground up at GC AI. This role will report to Andrew Conley linkedin.com (CRO). You will have unparalleled visibility into company-wide initiatives and the autonomy to shape the strategy and execution of marketing, sales, customer, and partner operations. You will be a hands-on operator and visionary strategist, responsible for hiring and building a high-performing team, establishing scalable processes, and selecting the right technology stack to drive revenue growth. We’re looking for a self-starter who thrives in ambiguous, fast-paced environments, with deep expertise in revenue operations and a proven ability to go from 0 to 1. Ideally, you’ve built revenue operations functions or led transformative initiatives independently, not just supported senior leaders, and are passionate about aligning cross-functional teams to deliver measurable outcomes in a legal tech, AI-driven market. WHAT YOU'LL DO - Build Revenue Operations from the Ground Up: Design and implement a comprehensive revenue operations strategy, encompassing marketing, sales, customer, and partner operations, to optimize the end-to-end revenue lifecycle and drive sustainable growth. - Hire and Lead a Team: Recruit, onboard, and mentor a high-performing revenue operations team, fostering a culture of collaboration, accountability, and excellence. - Create Processes and Structure: Develop and document scalable processes for demand generation, sales forecasting, pipeline management, customer retention, and partner strategy - Select and Implement Technology: Identify, acquire, and integrate a best-in-class technology stack to support revenue operations and enhance team efficiency. - Drive Cross-Functional Alignment: Partner with Sales, Marketing, Product, Customer Success, and Partnerships teams to align strategies, streamline workflows, and ensure consistent messaging and execution for legal industry buyers. - Optimize Revenue Performance: Translate go-to-market initiatives into actionable programs that fuel pipeline growth, accelerate deal cycles, improve win rates, and maximize customer lifetime value. - Measure and Report Impact: Define and track KPIs (e.g., revenue growth, pipeline velocity, customer retention rates, partner contribution) to assess performance, identify bottlenecks, and drive data-driven decisions. - Act as a Strategic Doer: Balance hands-on execution (e.g., building playbooks, configuring tools, training teams) with strategic leadership to set the vision and roadmap for revenue operations. WHAT YOU’VE DONE - 7+ years of experience in revenue operations, sales operations, marketing operations, or related roles, with at least 3 years in a leadership position. - Proven track record of building revenue operations functions or leading transformative initiatives from scratch in a B2B SaaS environment, ideally in legal tech or AI-driven software. - Experience recruiting, hiring, and managing cross-functional teams in a high-growth startup or scale-up. - Demonstrated ability to design and implement processes, structures, and technology stacks for marketing, sales, customer, and partner operations. - Exceptional communication and collaboration skills, with the ability to align diverse stakeholders and drive consensus in ambiguous settings. - Strong analytical mindset, with expertise in defining KPIs, leveraging data, and optimizing revenue performance. - Self-starter mentality, with a history of thriving in fast-paced environments and balancing strategic planning with tactical execution. NICE TO HAVE - Familiarity with the legal domain or legal text processing. - Experience with AI technologies - Proficiency with revenue operations tools - Experience with sales methodologies like MEDDICC/Command of the Message. - Track record of implementing technology stacks or contributing to technical/process documentation. A NOTE ON PACE We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you. HOW WE WORK TOGETHER GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you’re in a location without an office, expect up to 10% travel (and more for customer-facing roles). Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities gc-ai.notion.site, and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada. PERKS & BENEFITS We proudly offer the following benefits for our full-time employees: 🏥 Medical, Dental & Vision — Comprehensive coverage for you and your family ❤️ Life & Disability Insurance — Added protection when you need it most 💰 Retirement Plan — Plan and save for your future 👶 Parental Leave — Time to focus on what matters most 📚 Continuous Development — Up to $3,000/year for job-related learning & development 🍽️ In-Office Meals — DoorDash credits for breakfast, lunch & dinner 🌴 Paid Time Off — 15 PTO days + 5 sick days, with opportunities to accrue more 🎉 Company Holidays — 15 company holidays + 3 additional “Me Days” 💻 Home Office Setup — $500 for new hires to build out their workspace 📱 Cell Phone Reimbursement — $50/month toward your phone bill 🚚 Relocation Support — Assistance to help make your move easier EQUAL OPPORTUNITY EMPLOYMENT GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI FRAUD NOTICE TO GC AI APPLICANTS To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at gc.ai gc.ai and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai gc.ai or @getgc.ai getgc.ai email address. GC AI will never: - Refer you to external websites to apply - Conduct interviews over email, chat platforms, or messaging apps - Ask you to provide payment or purchase equipment - Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process Examples of fraudulent email addresses: - info.gcai.careers.com@gmail.com - info.gc.aicareers.online.com@gmail.com - Any email address ending in @gmail.com gmail.com, @yahoo.com yahoo.com, or other free email services If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.

Requirements

Must-haves

GC AI https://gc.ai/ is the legal intelligence platform built for in-house legal teams and companies. Your decisions shape the product, your impact is immediate, and you own your work from day one.
You’ll define how things get built, not follow someone else’s playbook. Six principles guide how the team works:
1% Better Every Day: small, compounding improvements across everything you ship.
Customer Obsession: start with the customer and work backward.
Ship Today: bias toward action and iteration over perfection.
Find a Way: resourcefulness and ambition over constraint.
Care: be direct, like an honest friend, even when it’s uncomfortable.
Own It: full accountability, proactive communication, and attention to detail.
Hire and Lead a Team: Recruit, onboard, and mentor a high-performing revenue operations team, fostering a culture of collaboration, accountability, and excellence.
Create Processes and Structure: Develop and document scalable processes for demand generation, sales forecasting, pipeline management, customer retention, and partner strategy
Select and Implement Technology: Identify, acquire, and integrate a best-in-class technology stack to support revenue operations and enhance team efficiency.
Optimize Revenue Performance: Translate go-to-market initiatives into actionable programs that fuel pipeline growth, accelerate deal cycles, improve win rates, and maximize customer lifetime value.
Measure and Report Impact: Define and track KPIs (e.g., revenue growth, pipeline velocity, customer retention rates, partner contribution) to assess performance, identify bottlenecks, and drive data-driven decisions.
Act as a Strategic Doer: Balance hands-on execution (e.g., building playbooks, configuring tools, training teams) with strategic leadership to set the vision and roadmap for revenue operations.
7+ years of experience in revenue operations, sales operations, marketing operations, or related roles, with at least 3 years in a leadership position.
Proven track record of building revenue operations functions or leading transformative initiatives from scratch in a B2B SaaS environment, ideally in legal tech or AI-driven software.
Experience recruiting, hiring, and managing cross-functional teams in a high-growth startup or scale-up.
Demonstrated ability to design and implement processes, structures, and technology stacks for marketing, sales, customer, and partner operations.
Exceptional communication and collaboration skills, with the ability to align diverse stakeholders and drive consensus in ambiguous settings.

Nice-to-haves

Familiarity with the legal domain or legal text processing.
Experience with AI technologies
Proficiency with revenue operations tools
Experience with sales methodologies like MEDDICC/Command of the Message.
Track record of implementing technology stacks or contributing to technical/process documentation.

Application prep

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aigo

Platform: ashby
Effort: quick

Benefits

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Dental

Vision

Pto

Paid Time Off

Parental Leave