Job description

Join the Mission at Cyber B.A.T. At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you. We’re a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. We combine the impact and innovation of a growing company with the culture and flexibility of a close-knit team. When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it. Why People Love Working Here • Employee ownership opportunities — every employee has equity in our success • Annual company retreats (yes… actual destinations) • 11 Holidays and 3 - 5 Weeks Additional PTO + flexible work environment • Employer-paid medical and dental for employees and dependents • Up to 10% 401(k)/profit sharing contribution (no match required) • Monthly happy hours and team events • Referral bonuses • Opportunity to make visible impact without getting lost in a giant organization Position Overview Storage Support Cyber B.A.T. is seeking a System Administrator to support the administration, maintenance, troubleshooting, and optimization of enterprise Information Technology (IT) systems in a mission-critical environment. This role is responsible for managing Windows, Linux, and UNIX environments, supporting enterprise infrastructure, resolving complex technical issues, and ensuring the reliability, security, and performance of IT systems across the organization. What You'll Do • Install, configure, maintain, and troubleshoot enterprise IT systems and supporting infrastructure • Administer Windows, Linux, and UNIX operating systems to ensure secure, reliable, and efficient operations • Manage the daily configuration, administration, and operation of enterprise servers, storage systems, network devices, and client environments • Provide Tier 1 Help Desk and Tier 2 escalation support for hardware, software, operating system, and network-related issues • Perform advanced troubleshooting and root cause analysis for complex infrastructure and system problems • Monitor system health, availability, performance, and resource utilization across enterprise environments • Perform system capacity planning and recommend infrastructure improvements to support operational growth • Install, configure, patch, and maintain operating systems, software applications, and system services • Configure and maintain network components supporting enterprise IT operations • Support hardware installations, upgrades, maintenance, and lifecycle replacement activities • Assist users with access, system utilization, and technical support while ensuring timely issue resolution • Communicate technical status, issue resolution progress, and recommendations to Government customers, management, and engineering teams • Provide detailed analysis and documentation for escalated incidents and recurring technical issues • Support incident response activities and remain engaged through issue resolution and system restoration • Implement operating system enhancements and configuration improvements to increase system reliability, security, and performance • Maintain technical documentation, system configurations, operational procedures, and knowledge base articles What We're Looking For Required Qualifications • Active TS/SCI Clearance with a current Maryland Polygraph • Bachelor's degree in Information Technology, Computer Science, Information Systems, or another related technical discipline • Minimum of 5 years of experience as a System Administrator supporting programs of similar scope, complexity, and mission requirements • Five (5) additional years of directly related System Administration experience may be substituted in lieu of a bachelor's degree • IAT II certification required • Experience administering Windows, Linux, and UNIX operating systems in enterprise environments • Experience supporting enterprise servers, storage, networking, virtualization, and client infrastructure • Experience providing Tier 1 Help Desk support and Tier 2 escalation support for enterprise IT environments • Experience performing advanced troubleshooting, root cause analysis, and problem resolution for infrastructure and operating system issues • Experience installing, configuring, maintaining, and upgrading operating systems and enterprise software • Experience monitoring system availability, performance, and capacity while optimizing resource utilization • Experience configuring and maintaining network components supporting enterprise IT systems • Knowledge of system administration best practices, operating system security, patch management, and infrastructure maintenance • Strong analytical, troubleshooting, and problem-solving skills • Excellent communication and customer service skills with the ability to provide technical guidance to users and stakeholders • Ability to work independently while collaborating with multidisciplinary technical teams in a fast-paced, mission-focused environment Bonus Points If You: • Love solving difficult technical challenges • Enjoy collaborating and sharing knowledge • Like working where your voice actually matters • Appreciate a culture that celebrates wins and supports growth Interested? We'd love to connect. Apply today and learn why Cyber B.A.T. continues to attract people who want meaningful work, strong culture, and a team that genuinely supports one another. Disclaimers Cyber B.A.T. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process. If you require accommodations at any stage of the application or interview process, please contact us via email at Janine.hunter@cyberbatinc.com for assistance. Questions? staffing@cyberbatinc.com

Requirements

Must-haves

Join the Mission at Cyber B.A.T.
At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you.
When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it.
Why People Love Working Here
Employee ownership opportunities — every employee has equity in our success
Annual company retreats (yes… actual destinations)
11 Holidays and 3 - 5 Weeks Additional PTO + flexible work environment
Employer-paid medical and dental for employees and dependents
Monthly happy hours and team events
Referral bonuses
Opportunity to make visible impact without getting lost in a giant organization
Position Overview
Storage Support
Install, configure, maintain, and troubleshoot enterprise IT systems and supporting infrastructure
Administer Windows, Linux, and UNIX operating systems to ensure secure, reliable, and efficient operations
Manage the daily configuration, administration, and operation of enterprise servers, storage systems, network devices, and client environments
Provide Tier 1 Help Desk and Tier 2 escalation support for hardware, software, operating system, and network-related issues
Perform advanced troubleshooting and root cause analysis for complex infrastructure and system problems
Monitor system health, availability, performance, and resource utilization across enterprise environments
Perform system capacity planning and recommend infrastructure improvements to support operational growth
Install, configure, patch, and maintain operating systems, software applications, and system services
Configure and maintain network components supporting enterprise IT operations
Support hardware installations, upgrades, maintenance, and lifecycle replacement activities
Assist users with access, system utilization, and technical support while ensuring timely issue resolution

Nice-to-haves

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Benefits

Benefits detected in the listing.

Dental

401(K)

Pto