Inside Sales Engineer- Cryogenics

• The Inside Sales I position is responsible for assisting the global sales team in generating profitable revenue.
• Essential Duties, Responsibilities, and Expectations
• Develop and maintain a working knowledge of the product line (current and prior generations), components and features as they pertain to the industrial and academic research markets.
• Working with the sales and service team, respond in a timely manner to incoming requests for quotations or technical inquiries related to potential sales globally.
• Ensure that quotes are accurate as to customer requirements and internal Montana Instruments part numbers.
• Work with custom engineering and customer service departments, as needed, to drive sales and support existing customers while minimizing change orders.
• Support sales administrative staff in the processing of incoming orders.
• Cross-training with sales administrative staff to assist each other when one of the team members is out or when one of the team members is exceptionally busy.
• Occasionally attend relevant workshops, conferences, and trade shows, stay abreast of industry trends, continuously improve technical knowledge, and maintain company market visibility.
• Maintain data on customers, opportunities, and prospects on all digital platforms, including frequent updating of Salesforce.
• Work with the sales and service team to meet or exceed global order bookings targets.
• Be the lead salesperson on A-Jobs and maintenance orders, such as Cold Head Hot Swaps (CHHS).
• To succeed, you will need
• Minimum Qualifications (Experience / Education)
• Bachelor’s degree required in a relevant field (e.g., engineering, chemistry, physics, materials science, etc.) or equivalent experience.
• 3-5 years of experience in customer-facing roles (preferably sales or business development for technical products).
• Competencies // Knowledge, Skills, and Abilities (KSAs)
• Able to act as an ambassador for Montana Instruments’ product vision to both the internal team and to the external customers.
• Ability to communicate internally with all departments to ensure accurate quoting.
• Team player who can work closely and communicate frequently with the global sales team.
• Work internally with Service, Engineering, Production, and Finance as the Voice of the Customer to effectively communicate the market’s technical and commercial requirements.
• Communicate with international distributors for quote generation and help address their technical questions.
• High attention to detail.
• Self-motivated and driven with the ability to work independently.

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