Product Manager at Ascension Health

Job description

• Location: Remote • Department: Studio Digital Consumer Product • Schedule: Full-time | Days • Eligible for an annual bonus incentive #LI-Remote • Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals. • Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints. • Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments. • Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners. • Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem. Education: • High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. • 3 years of leadership or management experience preferred. Work Experience: • 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment. • Epic MyChart Certification or documented Proficiency. • Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards. Shape the digital patient experience by aligning Epic and MyChart capabilities with organizational growth. You will optimize self-service touchpoints, build strategic feature roadmaps and create seamless consumer journeys.

Requirements

Must-haves

Location: Remote
Department: Studio Digital Consumer Product
Schedule: Full-time | Days
Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals.
Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints.
Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments.
Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners.
Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem.
High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment.
Epic MyChart Certification or documented Proficiency.
Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards.

Nice-to-haves

Eligible for an annual bonus incentive
3 years of leadership or management experience preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium